NICOLE MUKENYI
Phoenix,AZ
Summary
Assembly Worker with years of hands-on warehouse and production experience delivering accurate order fulfillment and efficient material flow. Skilled in assembly, picking, packaging design, quality inspection, and material handling, with consistent success meeting cycle-time targets, reducing rework, and maintaining shipment schedules. Proficient in Excel and PowerPoint for process tracking and reporting; seeking to apply operational expertise to improve production throughput and support cross-functional teams.
Overview
12
12
years of professional experience
Work History
Picking
Amazon
04.2024 - 11.2025
- Improved order-picking accuracy by consistently meeting daily targets and reducing pick errors across shifts.
- Maintained high shift efficiency by processing shipments on schedule while ensuring accurate inventory handling and minimal errors.
- Operated handheld scanners to accurately locate and pick items for customer orders.
- Maintained high levels of organization in fast-paced warehouse environment to ensure efficient operations.
Assembly Level 1
Honeywell Intelligrated
03.2020 - 01.2023
- Built conveyor assemblies including drives and idlers to meet cycle targets and ensure consistent product quality.
- Assembled cooling screws using power tools to maintain component fit and reduce rework.
- Processed production orders accurately to sustain material flow and meet shipping deadlines.
- Operated on a high-volume assembly line while meeting cycle-time targets and quality checks.
- Picked and inspected parts inline to prevent defective components from reaching final assembly.
- Packaged materials for shipping to protect goods and support on-time dispatches.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Packaging
West Rock
11.2019 - 02.2020
- Designed and produced renewable paper packaging solutions that improved product protection and delivered measurable quality gains.
- Developed a portfolio of corrugated boxes, folding cartons, and bag-in-box options to increase order fulfillment efficiency and meet diverse client requirements.
- Monitored inventory levels, reporting discrepancies for timely replenishment of materials.
- Trained new staff on safety protocols and proper operation of equipment.
Retail Shop Supervisor
Airtel DRCongo
12.2013 - 07.2018
- Led showroom team to achieve daily sales and service targets while tracking performance metrics for clarity.
- Coached staff and performed quality checks to maintain consistent, high-standard customer interactions.
- Trained new showroom employees on procedures, product details, and customer service techniques for faster ramp-up.
- Monitored team metrics and produced regular reports to drive measurable performance improvements.
- Resolved escalated customer issues to improve overall satisfaction and retain clientele.
- Implemented service policies to standardize operations and deliver measurable improvements in service outcomes.
Education
Bachelor's degree - communication science
University Official of Mbuji-mayi
DR Congo07-2013
Skills
- Assembly
- Picking
- Packaging
- Quality inspection
- Material handler
- Power point
- Excel
- Order picking
- Barcode scanners
- Order preparation
- Warehouse safety
LANGUAGES
French
Timeline
Picking
Amazon
04.2024 - 11.2025
Assembly Level 1
Honeywell Intelligrated
03.2020 - 01.2023
Packaging
West Rock
11.2019 - 02.2020
Retail Shop Supervisor
Airtel DRCongo
12.2013 - 07.2018
Bachelor's degree - communication science
University Official of Mbuji-mayi