Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICOLE RUSSELL

Tucson,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level medical assistant position. Ready to help the team achieve company goals.

Overview

20
20
years of professional experience

Work History

General Warehouse Associate

TJX Companies
11.2023 - 07.2025
  • Operated RF scanners to track merchandise and verify the contents of containers.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated pallet jacks and material-moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • One of several safety officers for the warehouse, ensuring OSHA compliance and safety standards.

DELIVERY DRIVER

Instacart, Grubhub, Doordash, Ubereats
09.2021 - 11.2023
  • Delivered groceries and goods to customers in a friendly, timely, and accurate manner
  • Communicated with customers regarding items that were out of stock to ensure the best replacement and customer service
  • Utilized multiple apps simultaneously to process and receive orders.
  • Completed on-time deliveries by choosing the best and most efficient routes..
  • Delivered packages to customer doorsteps and business offices.

HOUSEKEEPER

J.W. Marriott Starr Pass Resort
11.2022 - 08.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Responded to requests from patrons for linens and toiletries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

PACT AND WARM-LINE OPERATOR

HOPE Inc.
02.2021 - 08.2021
  • Peer After Care Team and Warm line HOPE
  • Attempted contact with member within 24hrs ER referral from crisis episode to bridge services to outpatient behavioral health services
  • Provided peer support and rehabilitative services to member in inpatient settings and worked with clinical team on discharge planning
  • Completed Wellness and Crisis planning and worked on goals set forth by members
  • Compassionately assisted members in maintaining goals set forth by their ISP during times of crisis, to prevent readmission to inpatient
  • Gave support and advocated for members struggling with mental health issues and/or substance abuse
  • Verbally communicated with members of the community who were experiencing mental health crises on the Warm line.

HOMESCHOOLING LEARNING COACH

Self-employed
08.2008 - 07.2020
  • Follow along with student's progress on material provided by child's teacher
  • Organized student's schedule and ensured child was on-track academically
  • Observe students' performance and record relevant data to assess progress
  • Provide extra assistance to students with special needs
  • Present subject matter to students under direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods
  • Provide disabled students with assistive devices, supportive technologies.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Tutored struggling, average and advanced students in core course materials.

MANAGER TRAINEE

Mcdonalds
02.2008 - 08.2008
  • Kept records required by government agencies regarding sanitation or food subsidies
  • Maintained food and equipment inventories and kept inventory records
  • Investigated and resolved complaints regarding food quality, service, or accommodations
  • Scheduled staff hours and assigned duties as needed.
  • Explained services and products to customers in friendly and engaging way.
  • Devised processes to boost long-term business success and increase profit levels.

ACCOUNT SERVICING/ESCROW ASSISTANT/RECEPTIONIST

Stewart Title
02.2005 - 09.2007
  • Answered multi-line telephone system and gave information to callers, took messages, and transferred calls to appropriate individuals
  • Set up and managed paper filing systems, recording information, updated paperwork, maintaining documents, such as escrow, title status, correspondence, and other materials
  • Collected and deposited money into accounts, disbursed funds from cash accounts to pay taxes and insurance, kept records of collections and disbursements and ensured accounts were balanced.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.

Education

Certificate - Medical Assisting

Pima Medical Institute
Tucson, AZ
11-2025

Peer Support Specialist - Psychology

Coyote Task Force
Tucson, AZ
08.2021

Certificate - Nursing

Pima Community College, S Hospital
Tucson, AZ
07.2001

Skills

  • Problem solving, Interpersonal skills, Communication both verbal and written, Critical Thinking, Problem solving, Customer Service, Organization, Adaptability
  • Time Management, Data entry, Answering phones
  • GPS and Route Planning
  • Order Picking and Processing
  • Time Management
  • Attention to Detail
  • Complex Problem-solving
  • Multitasking and organization
  • Health and safety regulations

Timeline

General Warehouse Associate

TJX Companies
11.2023 - 07.2025

HOUSEKEEPER

J.W. Marriott Starr Pass Resort
11.2022 - 08.2023

DELIVERY DRIVER

Instacart, Grubhub, Doordash, Ubereats
09.2021 - 11.2023

PACT AND WARM-LINE OPERATOR

HOPE Inc.
02.2021 - 08.2021

HOMESCHOOLING LEARNING COACH

Self-employed
08.2008 - 07.2020

MANAGER TRAINEE

Mcdonalds
02.2008 - 08.2008

ACCOUNT SERVICING/ESCROW ASSISTANT/RECEPTIONIST

Stewart Title
02.2005 - 09.2007

Certificate - Medical Assisting

Pima Medical Institute

Peer Support Specialist - Psychology

Coyote Task Force

Certificate - Nursing

Pima Community College, S Hospital

Similar Profiles

CREATE PROFILE
NICOLE RUSSELL