Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Sharon

Tempe

Summary

Detail-oriented professional with expertise in Aviation operations and customer service. Committed to maintaining safety standards and enhancing passenger experience.

Overview

10
10
years of professional experience

Work History

Inflight Operations Support

Frontier Airlines
Phoenix
12.2023 - Current
  • Ensured all crew members were aware of flight schedules, arrival times, and other pertinent information.
  • Monitored staff performance to ensure that they followed airline regulations and procedures.
  • Supervised the flight attendants during boarding and disembarking process to guarantee a smooth operation.
  • Maintained high standards of customer service and safety in accordance with company policies.

Flight Attendant

Frontier Airlines
Phoenix
12.2022 - Current
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.

Customer Service Supervisor

Global/Unifi Aviation Services (Frontier Airlines)
Phoenix
03.2021 - 10.2022
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.

Color Guard Instructor

Desert Ridge High School
Mesa
08.2019 - 12.2021
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Instructed students in color guard techniques and choreography.

Assistant Manager

Papa Murphy's Take and Bake Pizza
Mesa
09.2016 - 08.2020
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize group productivity.

Kennel Technician

Queen Creek Veterinary Clinic
Queen Creek
11.2018 - 12.2018
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.

Veterinary Assistant Extern

Mesa Northeast Animal Hospital
Mesa
02.2018 - 04.2018
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.

Education

High School Diploma -

Desert Ridge High School
Mesa, AZ
05.2018

Veterinary Assistant - Veterinary Medicine (Pre-Veterinarian)

East Valley Institute of Technology
Mesa, AZ
05.2018

Some College (No Degree) - Veterinary Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ

Some College (No Degree) - Cosmetology

East Valley Institute of Technology - Adult Education Center
Mesa, AZ

Skills

  • Team Collaboration
  • Detail Oriented
  • Reliability and punctuality
  • Strong work ethic
  • Adaptability

References

  • Scott Loomis- Linkedin https://www.linkedin.com/in/scott-loomis-46939728
  • Betsie Marie Marshall- MATUCK64@gmail.com 7132695995

Timeline

Inflight Operations Support

Frontier Airlines
12.2023 - Current

Flight Attendant

Frontier Airlines
12.2022 - Current

Customer Service Supervisor

Global/Unifi Aviation Services (Frontier Airlines)
03.2021 - 10.2022

Color Guard Instructor

Desert Ridge High School
08.2019 - 12.2021

Kennel Technician

Queen Creek Veterinary Clinic
11.2018 - 12.2018

Veterinary Assistant Extern

Mesa Northeast Animal Hospital
02.2018 - 04.2018

Assistant Manager

Papa Murphy's Take and Bake Pizza
09.2016 - 08.2020

High School Diploma -

Desert Ridge High School

Veterinary Assistant - Veterinary Medicine (Pre-Veterinarian)

East Valley Institute of Technology

Some College (No Degree) - Veterinary Technology

Maricopa Community Colleges - Mesa Community College

Some College (No Degree) - Cosmetology

East Valley Institute of Technology - Adult Education Center

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Nicole Sharon