Nigar Mammadli
Baku,AZ
Summary
Dynamic Content Creator and Call Center Operator with a proven track record at Competo MMC, adept in copywriting and content editing. Excelled in enhancing team productivity by mentoring junior creators and boosting conversion rates through compelling product descriptions. Skilled in researching and scriptwriting, consistently delivering high-quality customer service and innovative content solutions.
Overview
4
4
years of professional experience
Work History
Content Creator
Competo MMC
Baku
08.2021 - Current
- Sourced relevant images, graphics, audio files, video clips for use in digital content.
- Edited existing copy when necessary to ensure accuracy and clarity.
- Researched topics related to the brand's industry to develop original content ideas.
- Utilized editing and photography tools to enhance storytelling.
- Provided mentorship to junior content creators, enhancing team productivity and creativity.
- Wrote and edited product descriptions that boosted conversion rates.
Call Center Operator
Competo MMC
Baku
06.2021 - 07.2021
- Processed orders, forms, applications, and requests accurately and efficiently.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered incoming calls from customers and provided information about products or services.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
Education
Master of Science - Manufacturing Techniques of Polymers
Azerbaijan State Oil And Industry University
Baku05-2023
Bachelor of Science - Chemical Engineering
Azerbaijan State Oil And Industry University
Baku05-2021
High School Diploma -
Secondary School 189-190
Baku06-2016
Skills
- Content scheduling
- Copywriting
- Scriptwriting
- Content coordination
- Content editing
- Researching
Languages
Azerbaijani
First Language
English
Upper Intermediate (B2)
B2
Russian
Proficient (C2)
C2
Timeline
Content Creator
Competo MMC
08.2021 - Current
Call Center Operator
Competo MMC
06.2021 - 07.2021
Master of Science - Manufacturing Techniques of Polymers
Azerbaijan State Oil And Industry University
Bachelor of Science - Chemical Engineering
Azerbaijan State Oil And Industry University
High School Diploma -
Secondary School 189-190
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