Nigel Prude
Phoenix
Summary
Dedicated professional with extensive experience at Copper State Rubber, excelling in ISO standards compliance and attention to detail. Known for effectively repairing hose assemblies and leading new hire training, showcasing strong leadership and communication skills. Proven ability to enhance product quality and maintain safety in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HOSE ASSEMBLER
Copper State Rubber
08.2021 - Current
- Worked with a team to finish building oil hoses to be sent out in a timely manner.
- Inspected finished products for defects or irregularities prior to shipment.
- Maintained a clean and organized work area in compliance with safety standards.
- Repaired faulty hose assemblies per company guidelines and procedures.
- Assisted in training new hires on proper techniques for assembling hoses safely and efficiently.
PHONE BANKER
Wells Fargo
02.2020 - 01.2021
- Utilized effective communication skills to build relationships with customers, explain products and services, and answer questions.
- Developed strong problem-solving skills by resolving complex customer issues on the spot.
- Assisted customers with account updates, balance inquiries, transfers and payments.
CUSTOMER SERVICE REPRESENTATIVE
Albertsons Corporate
08.2018 - 01.2020
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Refunded customers, or set up another delivery time, to ensure customer satisfaction.
SHIPPING AND RECEIVING CLERK
Conair
07.2017 - 01.2018
- Verified packing slips and shipping labels were accurate and complete.
- Managed the efficient loading and unloading of goods from vehicles using pallet jacks or forklifts.
- Unloaded trucks using forklifts or pallet jacks when necessary.
CASHIER
Taco Bell
08.2016 - 06.2017
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
WORK STUDY STUDENT
Estrella Mountain Community College
08.2016 - 05.2017
- Demonstrated organizational abilities while managing multiple tasks simultaneously.
- Provided customer service to students and faculty, resolving inquiries in a timely manner.
- Greeted students and provided assistance upon arrival.
Education
No Degree - Commercial Driver License
Sage Truck Driving School
Phoenix, AZ12.2025
Associate in Applied Science (A.A.S.) - Cyber Security
Estrella Mountain Community College
Avondale05.2025
High School Diploma - undefined
Willow Canyon High School
Surprise05.2016
Skills
- ISO standards compliance
- Measurement tools
- Hose cutting
- Power tools operation
- Thread inspection
- Attention to detail
Certification
- Educational Accomplishments
- CompTIA +
Timeline
HOSE ASSEMBLER
Copper State Rubber
08.2021 - Current
PHONE BANKER
Wells Fargo
02.2020 - 01.2021
CUSTOMER SERVICE REPRESENTATIVE
Albertsons Corporate
08.2018 - 01.2020
SHIPPING AND RECEIVING CLERK
Conair
07.2017 - 01.2018
CASHIER
Taco Bell
08.2016 - 06.2017
WORK STUDY STUDENT
Estrella Mountain Community College
08.2016 - 05.2017
Associate in Applied Science (A.A.S.) - Cyber Security
Estrella Mountain Community College
High School Diploma - undefined
Willow Canyon High School
No Degree - Commercial Driver License
Sage Truck Driving School