Nika Soraya
Tempe
Summary
Dynamic and adaptable professional with a strong background in community service at Lost Our Home Pet. Proven ability in resource coordination and relationship building, successfully intervening in crisis situations. Recognized for training new employees and enhancing team collaboration at Journeys Shoes, while maintaining a positive attitude and organized approach to tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Lost Our Home Pet
08.2025 - Current
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Sales Lead Keyholder
Journeys Shoes
09.2022 - 10.2023
- Opened inventory boxes and restocked shelves.
- Trained and mentored new employees.
- Opened and closed store five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Crew Member
In-N-Out Burger
09.2021 - 04.2022
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Marketing
Arizona State University
Tempe05-2026
High School Diploma -
Chaparral High School
Scottsdale, AZ12-2022
Skills
- Resource coordination
- Adaptability and dependability
- Relationship building
- Food distribution
- Team collaboration
- Community service
- Clear communication
- Donor solicitation and fundraising
- Organized and efficient
- Positive attitude
- Flexible schedule
- Fundraising events
- Multitasking and organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved largest food fundraising event of the year through effectively helping with food logging and tracking donations.
Certification
- Animal Handling Training - August - September
Languages
Farsi
Professional Working
Timeline
Volunteer
Lost Our Home Pet
08.2025 - Current
Sales Lead Keyholder
Journeys Shoes
09.2022 - 10.2023
Crew Member
In-N-Out Burger
09.2021 - 04.2022
Bachelor of Science - Marketing
Arizona State University
High School Diploma -
Chaparral High School