Nikki Blessinger
Glendale
Summary
My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Overview
16
16
years of professional experience
Work History
Operations Manager/ Owner
Shoot The Load Logistics LLC
01.2021 - 01.2024
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Supervised performance of independent contractors with goals of improving productivity, efficiency, and cost savings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed market trends to identify new business opportunities.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw budgeting and financial management.
- Overseeing daily operations and clients, ensuring compliance with local and federal regulations, and providing exceptional customer service.
Sanitation
Riley Industrial Services inc.
01.2019 - 03.2022
- Complied with all health codes regarding sanitation standards.
- Cleaned common areas regularly, following company standards for sanitation.
- Organized, scanned, and filed documents.
- I answered the front office phone and returned messages as needed.
Assistant Manager
Icing By Claires
El Cajon
06.2008 - 07.2014
- Overseeing daily operations, coworkers, and cleanliness, while providing exceptional customer service.
- Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the company's performance.
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Education
Diploma -
Santana High School
Santee, CASkills
- Excel
- Outlook
- TMS
- Project Management
- Budget Planning
- Communication
- Problem solving
- Maintaining compliance
- Time management
- Customer service
References
Available upon request.
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Timeline
Operations Manager/ Owner
Shoot The Load Logistics LLC
01.2021 - 01.2024
Sanitation
Riley Industrial Services inc.
01.2019 - 03.2022
Assistant Manager
Icing By Claires
06.2008 - 07.2014
Diploma -
Santana High School
Similar Profiles
Sheanean WashingtonSheanean Washington
Dispatcher at S&S Load Up Logistics LLCDispatcher at S&S Load Up Logistics LLC
Sheanean WashingtonSheanean Washington
Dispatcher at S&S Load Up Logistics LLCDispatcher at S&S Load Up Logistics LLC
Robert C. Kennedy IIIRobert C. Kennedy III
Senior Account Manager at Load Delivered LogisticsSenior Account Manager at Load Delivered Logistics