Nikki Vargo
Apache Junction
Summary
Dynamic professional with extensive experience in front-end operations and delivery coordination. Skilled in implementing improvements that drive customer satisfaction and operational efficiency. Committed to fostering a collaborative team environment to achieve outstanding service delivery.
Overview
14
14
years of professional experience
Work History
Delivery Coordinator, Receiving
Lowes
Mesa, AZ
02.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Front End Manager
Wawa
Glen Burnie, MD
01.2016 - 01.2019
- Supervised daily front-end operations, ensuring high customer service standards and efficient workflow.
- Trained and mentored team members on best practices for customer engagement and product knowledge.
- Implemented new procedures to enhance operational efficiency, resulting in improved service delivery times.
- Analyzed customer feedback to identify areas for improvement and developed action plans accordingly.
Assistant Manager
Dairy Queen Grill & Chill
Mesa, AZ
06.2012 - 01.2016
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented operational improvements that enhanced workflow efficiency and reduced service times.
- Monitored inventory levels and coordinated supply orders to maintain product availability.
Education
High School Diploma -
Red Mountain High School, Smart Schools
Mesa, AZSkills
- Delivery tracking
- Complaint handling
- Schedule coordination
- Merchandise inspections
- Shipping procedures
- Forklift operation
- Order reviews
- Warehouse operations
- Palletizing skills
- Delivery monitoring
- Route planning
- Team leadership
- Hazardous materials handling
Timeline
Delivery Coordinator, Receiving
Lowes
02.2019 - Current
Front End Manager
Wawa
01.2016 - 01.2019
Assistant Manager
Dairy Queen Grill & Chill
06.2012 - 01.2016
High School Diploma -
Red Mountain High School, Smart Schools