Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Niko Bey

Surprise

Summary

Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Concierge

Aqua Tots
Surprise
09.2023 - 08.2025
  • Monitored the lobby area to ensure a clean environment that was conducive to business operations.
  • Participated in staff meetings to discuss upcoming events, new initiatives or customer service strategies.
  • Greeted and welcomed guests upon arrival, providing excellent customer service.
  • Developed strong relationships with clients through effective communication skills.
  • Maintained accurate records of all transactions within the front desk system.
  • Answered telephone calls in a professional manner and directed calls to appropriate personnel.
  • Processed payments using point of sale systems including cash handling and credit card processing.

Supervisor

Northern Arizona University Campus Recreation
Flagstaff
09.2024 - 06.2025
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Created new strategies for improving customer service standards within the organization.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed strategies to improve team performance and productivity.

Line Cook

KFC
Surprise
05.2023 - 05.2024
  • Cooked multiple orders simultaneously during busy periods.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Adhered to sanitation policies at all times when handling food products.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Stocked and restocked kitchen supplies as needed.

Education

High School Diploma -

Northern Arizona University
Flagstaff, AZ
08-2028

Skills

  • Customer service
  • Point of sale systems
  • Operational policies
  • Team collaboration
  • Conflict resolution
  • Time management
  • Team building
  • Problem solving
  • Food handling
  • Safety compliance

Certification

  • CPR Certified
  • Food Handler's card

Accomplishments

  • Honors Student

Timeline

Supervisor

Northern Arizona University Campus Recreation
09.2024 - 06.2025

Front Desk Concierge

Aqua Tots
09.2023 - 08.2025

Line Cook

KFC
05.2023 - 05.2024

High School Diploma -

Northern Arizona University

Similar Profiles

CREATE PROFILE
Niko Bey