Nimashi Sankalpana Vithanage

• Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
• Handled resident complaints and expedited maintenance requests.
• Oversaw daily operations, maintenance, and administration of various properties.

Being associated in the pre-opening period of the Blackpool Hotel.

The Blackpool hotel is a proud winner of World Luxury award for 2017 & 2018 and guest satisfaction rate has always been consideration high

• Created and optimized employee schedules for shift coverage.
• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
• Monitored office inventory to maintain supply levels.
• Monitored guest check-in and check-out procedures.
• Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.

• Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Coordinated meeting room bookings and arranged catering for meetings and events.
• Coordinated travel arrangements and accommodations for staff and visiting guests.