NIYAZ N A
Abu Dhabi
Summary
Proven achiever with a track record of surpassing targets at IDFC FIRST BANK LTD through strategic sales initiatives and strong customer relations. Expert in branch operations and financial product knowledge, excel in driving revenue growth and financial accuracy. Skilled in documentation and fostering long-term client relationships, bring a blend of hard and soft skills to exceed employer expectations.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Store Clerk
WYTE POTICO
12.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Branch Sales Officer
IDFC FIRST BANK LTD
12.2021 - 07.2023
- Achieved individual and branch targets on consistent basis.
- Set personalized targets for individual team members based on their strengths leading to better focus on specific tasks resulting in improved performance.
- Increased branch sales revenue by implementing targeted marketing strategies and cultivating strong customer relationships.
- Built and deepened long-term relationships with customers.
- Interviewed, hired and developed team of 5.
Accountant
VENAD TRAVELS
10.2020 - 08.2021
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
Education
CRASH COURSE - STCW
EURO TECH
KERALA 08.2024 - 08.2024
Bachelor of Science - Computer Science
STAS PATHANAMTHITTA
KERALA INDIA04.2020
Skills
- Branch operations
- Customer Relations
- Financial product knowledge
- Customer Service
- Patience and Empathy
- Reliability and punctuality
- Cash Register Operation
- Store maintenance
- Cash Handling Accuracy
- Guest Relations
Affiliations
- MGU
Certification
- Certified SALES OFFICER, IDFC LTD
Additional Information
TO WORK FOR AN ORGANISATION WHERE MY SKILLS, CREATIVITY AN KNOWLEDGE CAN BE UTILISED IN MAXIMISING THE ORGANISATION PROFITS WHILE PROVIDING CAREER ADVANCEMENT OPPURTUNITIES.
Languages
ENGLSH
Advanced (C1)
Arabic
Beginner (A1)
Tamil
Intermediate (B1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Timeline
CRASH COURSE - STCW
EURO TECH
08.2024 - 08.2024
Store Clerk
WYTE POTICO
12.2023 - Current
Branch Sales Officer
IDFC FIRST BANK LTD
12.2021 - 07.2023
Accountant
VENAD TRAVELS
10.2020 - 08.2021
Bachelor of Science - Computer Science
STAS PATHANAMTHITTA
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