Nizam Dostuzade
Baku,Azerbaijan
Summary
Detail-oriented IT Support Specialist with experience in Windows 10/11, Microsoft Office, printer and scanner support, and remote troubleshooting via AnyDesk. Familiar with Jira ticketing systems, networking fundamentals (TCP/IP, DNS, DHCP), and Active Directory. Dedicated to providing efficient technical support and continuous professional development.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
D2D SALES AGENT
UNINET MMC
Baku, Baku City
05.2023 - 06.2026
- Presented and promoted products and services to existing and potential customers.
- Demonstrated product features and explained sales terms.
- Processed orders, prepared invoices and sales documentation, and handled payments.
- Distributed promotional materials and maintained customer communication.
- Identified and contacted prospective clients to generate new business opportunities.
- Traveled between sales locations, clients, and suppliers to support sales activities.
Loan officer
Soliton LTD MMC
Baku
11.2022 - 04.2023
- Assessed credit applications and evaluated customer creditworthiness.
- Interviewed applicants and analyzed financial information for loan approval decisions.
- Developed repayment plans and explained loan terms, policies, and restrictions.
- Communicated with customers to obtain and provide relevant information.
- Processed loan agreements and maintained accurate account records.
- Recommended suitable loan products based on client needs and financial circumstances.
Installation and Maintenance Specialist
Azerconnect
Baku
12.2021 - 06.2022
- Troubleshoot system failures and identify bottlenecks to ensure longterm efficiency of the network
- Inspecting the LAN infrastructure and fixing minor or major problems/bugs
- Evaluate network performance and find ways to improve
System Administrator
Baku State Vocational Education Center for Industry and Innovation
Baku
09.2017 - 07.2021
- Company Overview: Website https://vet.edu.gov.az/az/centers/30
- Website https://vet.edu.gov.az/az/centers/30
Courier
Fonibo MMC
Baku
07.2020 - 11.2020
- Delivering orders to the local warehouse;
- Receiving orders from local warehouse;
- Delivering packages to customers at home/business/offices
Assistant network administrator
Azerbaijan Technical University
Baku
09.2018 - 05.2019
- Company Overview: Website https://www.aztu.edu.az/az
- Assisting the Network Administrator in supporting server applications and operating systems
- Providing help desk assistance in resolving software, hardware and network related issues
- Assisting with equipment setup and software installation and updates
- Assisting in the maintenance of telephone systems and computer stations
- Perform troubleshooting, archiving and backup operations of server applications
- Website https://www.aztu.edu.az/az
Education
Information Technology -
Azerbaijan Technical University
Baku, Azerbaijan 09.2017 - 07.2021
System Administrator - undefined
Baku State Vocational Education Center for Industry and Innovation
Baku, Azerbaijan 11.2021 - 01.2022
Skills
- Windows 10/11 installation and configuration
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Printer and scanner setup and troubleshooting
- Basic hardware and software support
- Remote support via AnyDesk
- Jira ticketing system experience
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Basic Active Directory knowledge
Personal Information
Certification
Certificate of outstanding performance in March 2024
Timeline
D2D SALES AGENT
UNINET MMC
05.2023 - 06.2026
Loan officer
Soliton LTD MMC
11.2022 - 04.2023
Installation and Maintenance Specialist
Azerconnect
12.2021 - 06.2022
System Administrator - undefined
Baku State Vocational Education Center for Industry and Innovation
11.2021 - 01.2022
Courier
Fonibo MMC
07.2020 - 11.2020
Assistant network administrator
Azerbaijan Technical University
09.2018 - 05.2019
Information Technology -
Azerbaijan Technical University
09.2017 - 07.2021
System Administrator
Baku State Vocational Education Center for Industry and Innovation
09.2017 - 07.2021