Summary
Overview
Work History
Education
Skills
Timeline
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Noah Brittain

Phoenix

Summary

Dynamic small business owner with a proven track record at AMBC Hawaii, excelling in customer relations and business management. Cultivated strong client relationships, driving repeat business and referrals. Skilled in financial oversight and team training, enhancing operational efficiency and customer satisfaction through exceptional service and effective communication.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

19
19
years of professional experience

Work History

Owner/Operator Screen Print Shop

AMBC HAWAII
10.2010 - 05.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Bartender

Flatbread Pizza
03.2008 - 09.2010
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Spago Restaurant
10.2006 - 09.2008
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Sansei Seafood And Sushi Bar
11.2004 - 09.2007
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Education

American School
Brookings, OR

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Value proposition development
  • Brand strategy planning
  • Attention to detail
  • Customer service
  • Teamwork and collaboration

Timeline

Owner/Operator Screen Print Shop

AMBC HAWAII
10.2010 - 05.2023

Bartender

Flatbread Pizza
03.2008 - 09.2010

Bartender

Spago Restaurant
10.2006 - 09.2008

Bartender

Sansei Seafood And Sushi Bar
11.2004 - 09.2007

American School

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Noah Brittain