Noah Kramer
Tucson
Summary
Highly motivated and self-disciplined worker who is used to managing large workloads in an efficient and timely manner. Detail-oriented team player with strong organizational skills. Able to problem-solve and implement new procedures to improve productivity without slowing current assignments. Currently pursuing a Bachelor's Degree in Software Engineering at the University of Arizona.
Overview
13
13
years of professional experience
Work History
Administrative Office Clerk
Authorized Technical Services
Tucson, AZ
09.2019 - Current
- Optimized system-use by preparing training materials for team members covering proper clerical procedures.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved filing system to a more efficient model to reduce clerical errors and improve collaboration between employees.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed multiple phone lines while addressing customer needs and forwarding to proper departments.
Assistant Manager
Chipotle
Tucson, AZ
04.2017 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained employees in various work positions and prepared them for advancement in the company.
Head Instructor
American Institute Of Kenpo
Tucson, AZ
04.2013 - 06.2017
- Tracked student progress by frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance metrics.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Managed storefront and provided a friendly atmosphere for new and returning students.
Education
Bachelor of Science - Software Engineering
University of Arizona
Tucson, AZ12-2027
Associate of Applied Science - Engineering
Pima Community College
Tucson, AZ05-2024
High School Diploma - undefined
Academy Of Tucson High School
Tucson, AZ05-2015
Skills
- Schedule Preparation
- Data Entry and 10-Key
- Professional phone communication
- Conflict Resolution
- File and Database Management
- Problem Solving
- Technical assistance
- Effective team leadership
Timeline
Administrative Office Clerk
Authorized Technical Services
09.2019 - Current
Assistant Manager
Chipotle
04.2017 - 09.2019
Head Instructor
American Institute Of Kenpo
04.2013 - 06.2017
High School Diploma - undefined
Academy Of Tucson High School
Bachelor of Science - Software Engineering
University of Arizona
Associate of Applied Science - Engineering
Pima Community College