Noah Nava
Coolidge
Summary
Dedicated professional with a history of enhancing community engagement through roles at Desert Springs Church and MassageLuxe. Excelled in customer service and recordkeeping, demonstrating a positive attitude and clear communication. Skilled in American Sign Language, significantly improving inclusivity and client satisfaction. Achieved consistent positive feedback by prioritizing client needs and fostering a welcoming environment.
Overview
2
2
years of professional experience
Work History
Receptionist
MassageLuxe
12.2023 - 03.2024
- Customer Service
- Sales to meet quota
- Engaged with customers to build rapport and loyalty
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Maintained confidentiality of information regarding clients and company
- Schedule clients
- Managed efficient cash register operations
- Count Inventory
- Performed cash, card, and check transactions to complete customer purchases
- Answered customer questions about sizing, accessories, and merchandise care
- Clean restroom/lobby; sweep, mop, vacuum, wipe-down tables/chairs/windows/air vents/art structures
- Stocking new product
- Wash Laundry
- Prepared merchandise for sales floor by pricing or tagging
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Filing paperwork
- Make/adjust schedules
- Take out trash
- Phones
- Organized
Volunteer
Desert Springs Church
03.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Volunteer
Desert Springs Church
03.2023 - Current
- Prepared healthy, age-appropriate snacks
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Reassured children when upset providing emotional support and stability.
- Provided developmentally appropriate activities for children.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
Education
General Studies
Arizona College Prep High School
Chandler, AZ05-2025
Aethetics
East Valley Institute of Technology
Mesa, AZ05-2025
Skills
- Fundraising
- Recordkeeping
- Friendly and outgoing
- Telephone etiquette
- Social Media Managing
- Community service
- Data entry
- Customer service
- Professional appearance
- Clear communication
- Positive attitude
- American sign language
Loyalty
I take pride in my loyal character trait. Teachers have honored me with certificates of Loyalty, Leadership, and Good Citizenship throughout my early school years. The award I hold with greatest satisfaction is my Loyalty Award, which showcases my passion and due diligence in anything I take part in.
Timeline
Receptionist
MassageLuxe
12.2023 - 03.2024
Volunteer
Desert Springs Church
03.2023 - Current
Volunteer
Desert Springs Church
03.2023 - Current
General Studies
Arizona College Prep High School
Aethetics
East Valley Institute of Technology
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