Noah Scott
Phoenix
Summary
I've have been in the restoration industry for over 9 years, starting as a demo helper. From there, I worked my way up to becoming a lead technician, then a water technician, and eventually a mitigation manager. I also had the opportunity to work in the billing department as a mitigation estimator. Throughout my journey, I've gained valuable insights and skills in various aspects of restoration. With my background and experience, I'm now seeking an opportunity to contribute to the success of a reputable restoration company.
Overview
10
10
years of professional experience
Work History
Mitigation Manager/Estimator
Arizona Total Home Restoration
03.2024 - Current
- Prepared accurate estimates and detailed sketches in Xactimate and company CRM.
- Supervised and trained a team of technicians, ensuring quality work met industry standards.
- Managed invoicing for mitigation, fire, asbestos, trauma, and mold jobs.
- Conducted asbestos, lead, mold, and air quality testing.
- Oversaw jobsite quality control and coordinated subcontractors when needed.
- Communicated with homeowners and insurance adjusters to resolve claims quickly and reduce delays.
- Led team meetings to roll out new policies and address crew concerns.
- Supported onboarding and training of new employees to improve efficiency and consistency.
- Helped streamline workflows, reducing claim processing times and improving customer satisfaction.
Mitigation Estimator
Preferred Choice Restoration
05.2022 - 06.2023
- Creating estimates: Using the Xactimate software, generate detailed estimates for the cost of repairs or restoration. This includes calculating material, labor costs, and specialized equipment.
- Regularly communicate with adjusters to reach an agreement on the total estimate for a project.
- Make sure to provide additional documentation as evidence that the estimated work has been completed.
Mitigation Manager
Preferred Choice Restoration
04.2020 - 05.2022
- Overseeing the water mitigation department and ensuring smooth operations.
- Managing a team of technicians, providing guidance, and delegating tasks efficiently.
- Dispatching jobs to the team members and ensuring timely completion.
- Ordering and maintaining inventory of necessary equipment and supplies.
- Conducting quality control checks to ensure that restoration work meets industry standards and satisfies homeowners.
Mitigation Technician
Preferred Choice Restoration
12.2016 - 04.2020
- Inventory and stock the work vehicle with equipment, products, and supplies needed for each project.
- Developing dry out plans and arranging the setup of equipment for the drying process.
- Creating estimates for restoration projects and submitting them to insurance adjusters.
- Maintaining communication with adjusters to obtain approval on estimates.
- Conducting sample collection for asbestos, lead, and mold testing.
Lead Demo Technician
Preferred Choice Restoration
01.2016 - 12.2016
- Assist in preparing and setting up job sites for demolition projects, including removing debris, securing equipment, and organizing materials.
- Coordinate with other departments and contractors to ensure smooth and efficient completion of demolition projects.
Education
Xactimate Level 1 & 2 -
Zack Academy
01.2023
WRT, CCT, OCT, IICRC - Water Restoration Technician, Carpet Cleaning Technician, Odor Control Technician
IICRC
01.2022
Associates in BA - undefined
Central Arizona College
01.2012
Diploma - undefined
Sun Valley High School
01.2009
Skills
- Computer skills
- Reporting and documenting
- Task prioritization
- Profit and loss management
- Organizational skills
- Self motivation
- Quality control
- Attention to detail
Timeline
Mitigation Manager/Estimator
Arizona Total Home Restoration
03.2024 - Current
Mitigation Estimator
Preferred Choice Restoration
05.2022 - 06.2023
Mitigation Manager
Preferred Choice Restoration
04.2020 - 05.2022
Mitigation Technician
Preferred Choice Restoration
12.2016 - 04.2020
Lead Demo Technician
Preferred Choice Restoration
01.2016 - 12.2016
Associates in BA - undefined
Central Arizona College
Diploma - undefined
Sun Valley High School
Xactimate Level 1 & 2 -
Zack Academy
WRT, CCT, OCT, IICRC - Water Restoration Technician, Carpet Cleaning Technician, Odor Control Technician
IICRC
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