Celeste Hilgeman

Empathetic and detail-oriented Customer Service Representative with a strong background in insurance support and real-time communication services. Proven ability to resolve complex issues efficiently while maintaining a warm, client-focused approach. Passionate about creating positive experiences for every customer through active listening, teamwork, and a solutions-oriented mindset. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.