Summary
Overview
Work History
Education
Skills
Timeline
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NOELLE A. ROBLERO

Phoenix,AZ

Summary

Results-driven professional with over 3 years of experience in customer service and warehouse operations. Demonstrates strong communication skills and a commitment to delivering exceptional customer experiences through effective conflict resolution and relationship building. Certified forklift operator with a proven track record of safely operating various types of forklifts in fast-paced distribution environments. Skilled in inventory management, RF scanning, and shipping/receiving processes. Reliable, detail-oriented, and dedicated to supporting operational efficiency and excellence in logistics.

Overview

7
7
years of professional experience

Work History

Forklift Operator

Penske
10.2023 - 09.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Shift Supervisor

Starbucks
01.2020 - 10.2023
  • Assign tasks to baristas to ensure the floor is working efficiently to meet our production goals, while ensuring customer satisfaction with every order.
  • In the event of an unsatisfied customer, it is my role to step in and make the moment right so that the customer will continue to return.
  • I ensure that my baristas are provided with a clean and safe work environment.
  • I work very closely with the baristas to continue their development and to ensure they are meeting the standard of their role/position.

Cashier

Chicken Charlies
08.2018 - 09.2018
  • Seasonal job at the LA County State fair.
  • Take customer’s orders and charge them for their order.
  • Keep track of each customer to make sure they receive their order in a timely manner.

Education

Bachelor's Degree - Criminal Justice

Arizona State University

Diploma - undefined

Pomona Catholic High School
08.2019

Skills

  • Complaint Resolution
  • Excellent communication skills, both verbal and written
  • Attention to detail and accuracy
  • Ability to collaborate effectively with other team members
  • Proficient with Microsoft Office (excel, word, etc)
  • Forklift Operation (Sit-down, Stand-up, Reach Truck, Pallets
  • RF Scanner Operation
  • Shipping and Receiving
  • Inventory Control & Stock Replenishment
  • Warehouse Management Systems (WMS)
  • Order Picking and Packing
  • Load/Unload Trailers and Containers
  • Safety and Compliance Procedures
  • Docking and Staging Procedures
  • Equipment Inspection and Maintenance
  • Basic Computer/Data Entry Skills

Timeline

Forklift Operator

Penske
10.2023 - 09.2025

Shift Supervisor

Starbucks
01.2020 - 10.2023

Cashier

Chicken Charlies
08.2018 - 09.2018

Bachelor's Degree - Criminal Justice

Arizona State University

Diploma - undefined

Pomona Catholic High School

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NOELLE A. ROBLERO