Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noelle Duflo

Tempe

Summary

Experienced and adaptable Lead Cashier with a proven record at Lancer Hospitality. Excels in organizational skills and customer assistance. Proficient in cash register operation and problem-solving. Enhances team efficiency and customer satisfaction. Pivotal in streamlining operations, fostering a collaborative work environment, and aiding management in office tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

LEAD CASHIER

Lancer Hospitality
03.2023 - Current
  • Assisted managers with fulfilling reports and inventory duties
  • Assisted with training new cashiers in departmental operations and procedures
  • Aided managers with weekly timecard management
  • Ensured the accuracy of all transactions by verifying prices, quantities, and discounts
  • Greeted customers and provided excellent customer service
  • Maintained a clean and organized work environment to ensure customer satisfaction
  • Processed returns and exchanges efficiently while adhering to company policies
  • Balanced the daily tills at the end of the shift and prepared bank deposits for pick up
  • Monitored team performance on an ongoing basis to ensure adherence to standards
  • Managed the checkout process by monitoring long lines and calling additional staff if needed
  • Responsible for opening and closing registers accurately according to established procedures
  • Performed side duties such as cleaning or organizing shelves when time permitted.

CASHIER

Lancer Hospitality
09.2021 - 03.2023
  • Implemented and adhered to company policies, procedures, and safety standards to ensure a clean and safe dining environment
  • Preserved the appearance of the restaurant by arranging and replenishing displays and merchandise racks
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Distributed diverse condiments and utensils to customers
  • Supported colleagues on the production line to ensure timely completion of orders
  • Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change
  • Performed other duties as assigned by management.

CASHIER

CVS
05.2023 - 10.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Helped restock shelves when necessary to maintain an organized display area.
  • Greeted and informed customers of products, fostering positive store experiences.
  • Maintained inventory and store visual presentation to meet customer needs.
  • Resolved and de-escalated issues to address customer concerns.

RETAIL SALES ASSOCIATE

Maurices
05.2022 - 10.2022
  • Assisted customers with finding the right product for their needs
  • Provided product information and answered customer questions
  • Demonstrated knowledge of store products and services
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
  • Greeted customers upon entering the store and provided assistance
  • Stocked shelves with merchandise according to company standards
  • Organized displays to attract customers and promote sales
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors
  • Processed returned merchandise according to company policies
  • Completed transactions in an efficient manner while providing excellent customer service.

Education

Bachelor of Arts -

Arizona State University
Tempe, AZ
05-2028

Skills

  • Credit and cash transactions
  • Staff training
  • Dispute mediation
  • Opening and closing procedures
  • Hospitality and accommodation
  • Cash drawer reconciliation
  • Manager support
  • Workplace safety
  • Shift oversight
  • Policy enforcement
  • Till counting
  • Bank deposit preparation

Certification

  • Food Handler Certification, 05/01/24
  • CPR/AED Certification, 04/01/24

Timeline

CASHIER

CVS
05.2023 - 10.2023

LEAD CASHIER

Lancer Hospitality
03.2023 - Current

RETAIL SALES ASSOCIATE

Maurices
05.2022 - 10.2022

CASHIER

Lancer Hospitality
09.2021 - 03.2023

Bachelor of Arts -

Arizona State University

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Noelle Duflo