Noelle Raimondi Johnson
Black Canyon City
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
22
22
years of professional experience
Work History
ACCOUNTS PAYABLE
Royal Blue Pool Service
05.2008 - Current
- Accounts payable clerk
- Balance bank statements via Quickbooks accounting program
- Accounts receivable, including collections
- Update clientele database
- Create invoices
- Customer service representative, customer queries, scheduling
- Email.
ASSOCIATE
Walmart
05.2008 - Current
- Maximized customer interactions by promptly identifying needs and wants
- Evaluated customer information to explore issues develop potential solutions and maintain high quality service
- Displayed merchandise by arranging it in an appealing and orderly way to boost sales
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Helped customers manage large purchases by collecting item from shelves and storage locations
- Assisted customers with locating and choosing merchandise in any store department.
DEPARTMENT MANAGER
Walmart
05.2012 - 02.2018
- Identified and diminished performance gaps by coaching and supervising six subordinates
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
STORE MANAGER
CVS Pharmacy
12.2002 - 01.2008
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Managed inventory control, cash control and store opening and closing procedures
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Completed all point of sale opening and closing procedures, including counting contents of cash register
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations
- Generated repeat business by delivering exceptional customer service and positive engagement
- Created work schedules according to sales volume and number of employees
- Protected store from loss or theft by setting and enforcing clear security policies
- Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
Education
Continuing education in bookkeeping and accounting -
Bryant And Stratton College
Getzville, NYSkills
- Engaging with diverse customers
- Merchandise receiving and handling
- Building customer relationships and loyalty
- Loss Prevention
- Inventory Management
- Exceeding Customer expectations
- Attention to Detail
- Strong communication and Interpersonal skills
- Creative Thinking
- Team Leadership
- Problem-solving skills
- Flexible & Adaptable
Hobbies and Interests
I enjoy cooking and baking different recipes for family, friends, and co-workers. I also enjoy the challenge of gardening for fruits and vegetables, since it is hard to cultivate here in Arizona with the extreme heat.
Timeline
DEPARTMENT MANAGER
Walmart
05.2012 - 02.2018
ACCOUNTS PAYABLE
Royal Blue Pool Service
05.2008 - Current
ASSOCIATE
Walmart
05.2008 - Current
STORE MANAGER
CVS Pharmacy
12.2002 - 01.2008
Continuing education in bookkeeping and accounting -
Bryant And Stratton College
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