Nohemi Mendoza
Phoenix
Summary
Outgoing and reliable Brand Ambassador with 3 years of experience in sales and marketing. Trusted to positively represent American Eagle brand by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott
Phoenix
09.2024 - Current
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Updated customer information in databases regularly to ensure accuracy of records.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Senior Brand Ambassador
American Eagle Outfitters, Inc
Phoenix
08.2021 - 06.2024
- Conversed with customers to share information about products and services.
- Increased sales by encouraging customers to purchase additional products.
- Coordinated with store managers to ensure product availability and efficient stock management.
- Provided training and guidance to new team members on store processes, policies and customer service standards.
Education
High School Diploma -
Washington High School
Phoenix, AZ05.2020
Some College (No Degree) - Some College
Maricopa Community Colleges, Phoenix College
Phoenix, AZSkills
- Customer Service
- Staff Training
- Performance Improvement
- Sales
- Communication Skills
- Customer Engagement
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Courtyard by Marriott
09.2024 - Current
Senior Brand Ambassador
American Eagle Outfitters, Inc
08.2021 - 06.2024
High School Diploma -
Washington High School
Some College (No Degree) - Some College
Maricopa Community Colleges, Phoenix College