Nolan West
Peoria
Summary
Highly adaptable employee with the drive to master all positions available within the company. Proficient in customer service, showcasing strong capabilities in personal guest relations, and efficient problem resolution. Directs new employees during moments of uncertainty, guaranteeing compliance with brand standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Slatebridge Restaurant Group
Phoenix
12.2023 - Current
- Delivered consistent, seamless service aligning with brand standards.
- Engaged with customers, resolved questions, and advocated for specials to maximize profits.
- Provided support for team members in demanding situations to meet service expectations for each guest.
- Developed an understanding of POS systems to maintain proper flow of service.
Food Runner
Slatebridge Restaurant Group
Phoenix
03.2023 - 12.2023
- Communicated effectively with management to uphold guest priority.
- Supported servers with additional assistance as necessary to maintain operational efficiency.
- Streamlined to-go order system, ensuring guest expectations established while dining in were met with online orders.
Line Cook
Charley's Sports Grill
Glendale
12.2020 - 03.2023
- Ensured cleanliness and organization of kitchen and workstations.
- Perfected cooking techniques to deliver consistent dining experiences for every guest.
- Acquired knowledge of in-house recipes for effective support for prep cooks when necessary.
- Direct line cooks on high-demand nights to optimize efficiency and maintain quality standards.
Education
High School Diploma -
Liberty High School
Peoria, AZ05-2022
Skills
- Customer service
- POS management
- Menu expertise
- Order processing
- Efficiency optimization
- Food safety standards
- Kitchen operations
- Time management
- Team motivation
- Adaptable
Affiliations
- Play acoustic guitar bi-weekly in local church's worship band.
- Regularly exercise to stay physically fit.
- Also part of nashville recording artist band, mostly participating in private gigs around the valley.
Certification
- Food Handlers License
- Alcohol Certification
References
References available upon request.
Timeline
Server
Slatebridge Restaurant Group
12.2023 - Current
Food Runner
Slatebridge Restaurant Group
03.2023 - 12.2023
Line Cook
Charley's Sports Grill
12.2020 - 03.2023
High School Diploma -
Liberty High School