Alondra Ramirez
GLENDALE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Neveria Y Antojitos El Rey
GLENDALE
05.2025 - Current
- Greeted customers to promptly identify needs and provide tailored assistance.
- Assisted customers in selecting products and answering inquiries to enhance overall shopping experience.
- Utilized active listening to effectively address customer questions and resolve complaints.
- Processed cash and card transactions efficiently at the register.
- Maintained cleanliness and organization of the service area.
- Prepared food items according to customer specifications and hygiene standards.
- Collaborated with team members to ensure smooth service operations.
- Monitored inventory levels and reported shortages to management regularly.
Advanced Culinary Student
Apollo High School
GLENDALE
08.2023 - 05.2026
- Catered for PBS News.
- Gained 40+ hours of hands-on catering and cooking experience.
- Supported instructors in showcasing cooking techniques, enhancing learning for classmates.
- Worked with peers to develop meal plans for school events, ensuring variety and nutrition.
- Prepared various dishes following recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workstations.
- Stocked pantries with necessary ingredients for upcoming meal services.
Education
Apollo High School
GLENDALE, AZSkills
- Customer service
- Product knowledge
- Sales techniques
- Problem solving
- Conflict resolution
- Team collaboration
- Effective communication
Languages
English
Professional
Spanish
Professional
Certification
- Food Handlers Card
Affiliations
- Tennis player
- Culinary Arts President
- Social Media Manager of a nonprofit organization
Timeline
Customer Service Associate
Neveria Y Antojitos El Rey
05.2025 - Current
Advanced Culinary Student
Apollo High School
08.2023 - 05.2026
Apollo High School