Summary
Overview
Work History
Education
Skills
Timeline
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Nona Morton

4055 E Stony Meadow Dr

Summary

Dynamic professional with a proven track record at Uber, excelling in customer service and time management. Recognized for delivering exceptional service. Adept at problem-solving and navigating complex routes, ensuring timely and safe deliveries. Committed to enhancing client satisfaction through effective communication and a flexible approach.

Overview

15
15
years of professional experience

Work History

Uber Eats Driver

Uber
07.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Cosmetologist

Self-employeed
10.2015 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

25U Signal Support Systems Specialist

U.S Army, Fort Bragg North Carolina
09.2010 - 10.2015
  • Resolved complex communication issues with a combination of troubleshooting techniques and equipment replacements.
  • Collaborated with team members to establish effective communication networks during various training exercises and deployments.
  • Maintained accountability for assigned vehicles and equipment, safeguarding valuable assets critical to mission success.
  • Liaised with unit leadership to communicate vital information about system statuses, upgrades, and repairs effectively.
  • Implemented power management plans for deployed environments, conserving energy resources while maintaining operational effectiveness.
  • Performed software updates on communications devices, minimizing downtime due to outdated technology.
  • Served as subject matter expert on signal support systems within the unit, offering guidance on best practices when consulted.
  • Adapted quickly to new technology advancements, staying current with industry standards and best practices.
  • Provided technical assistance to users, optimizing the effectiveness of communication devices and systems.
  • Coordinated closely with other units to establish an interconnected network that facilitated seamless data transmission between teams.
  • Managed preventative maintenance checks on equipment, ensuring reliability and readiness for mission-critical operations.
  • Trained junior soldiers in proper equipment usage and maintenance, fostering a culture of competence and safety.
  • Implemented security measures on sensitive communications channels, protecting vital information from unauthorized access.
  • Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
  • Supervised and assisted with battlefield signal support systems and terminal devices.

Education

Riverbend High School
Fredericksburg, VA
06-2005

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Problem-solving
  • City and non-city driving
  • Flexible schedule
  • Defensive driving

Timeline

Uber Eats Driver

Uber
07.2019 - Current

Cosmetologist

Self-employeed
10.2015 - Current

25U Signal Support Systems Specialist

U.S Army, Fort Bragg North Carolina
09.2010 - 10.2015

Riverbend High School

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Nona Morton