Nora Gonzalez
2440 W Mission Ln Suite 9
Summary
Dynamic professional with a proven track record at Down-To-Earth Demolition LLC, excelling in project management and team leadership. Expert in optimizing operational efficiency and ensuring compliance with safety regulations. Recognized for exceptional customer service and attention to detail, fostering strong client relationships that drive repeat business.
Overview
15
15
years of professional experience
Work History
Admin/owner
Down-To-Earth Demolition LLC
Phoenix, AZ
02.2017 - Current
- Managed demolition projects from planning to execution, ensuring compliance with safety regulations.
- Coordinated logistics for equipment and material procurement, optimizing operational efficiency.
- Supervised team members, providing training on safety protocols and best practices in demolition.
- Developed project timelines and budgets, leading to improved resource allocation and cost management.
- Ensured quality control measures were in place during demolition processes to maintain high standards.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Admin
Phoenix MedCom
Phoenix, AZ
05.2014 - 02.2017
- Managed scheduling and coordination of appointments for medical staff and patients.
- Processed patient records using electronic health record systems efficiently.
- Assisted in maintaining compliance with healthcare regulations and policies.
- Collaborated with multidisciplinary teams to enhance patient care workflows.
- Coordinated communication between departments to ensure timely information exchange.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Receptionist Administrator
Velda Rose Medical Center
Mesa, AZ
05.2011 - 05.2014
- Managed front desk operations, greeting patients and directing inquiries to appropriate departments.
- Scheduled appointments using electronic health record systems, ensuring patient needs were met efficiently.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Processed insurance verifications and coordinated billing inquiries for smooth financial transactions.
Education
High School Diploma -
Coronado High School
Scottsdale, AZSkills
- Reliability and punctuality
- Customer service
- Attention to detail
- Team building and leadership
- Decision-making
- Data confidentiality
- Work Planning and Prioritization
- Time management
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Admin/owner
Down-To-Earth Demolition LLC
02.2017 - Current
Admin
Phoenix MedCom
05.2014 - 02.2017
Receptionist Administrator
Velda Rose Medical Center
05.2011 - 05.2014
High School Diploma -
Coronado High School