Norma Zubia

Stock Manager

Ross Dress for Less

Peoria

05.2024 - Current

Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Recruited and trained new employees while creating and supervising efficient staff teams.
Handled departmental scheduling to maintain proper staffing for shifts.
Provided training and guidance to team members related to inventory management procedures.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Ensured compliance with company policies and safety regulations when handling hazardous materials.
Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
Developed strategies to maximize efficiency in order to reduce costs and increase profitability.
Created and enforced policies and procedures for entire logistics team.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked with cross-functional teams to achieve goals.
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed routine maintenance and repair.