MICROSOFT
NOUR ELHUDA TAFISH
Abu Dhabi
Summary
Certified Professional in Healthcare Quality® (CPHQ) with over 3 years of experience in quality management, regulatory compliance, and performance improvement within healthcare organizations. Proven ability to implement datadriven strategies that strengthen patient safety, support accreditation, and drive continuous organizational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Manager
KMC MEDICAL CENTER
02.2022 - 03.2025
- Conduct clinical audits, risk assessments, and root cause analyses to ensure high-quality care delivery.
- Develop and implement policies, protocols, and staff training programs to maintain regulatory compliance.
- Collaborate with multidisciplinary teams to enhance operational efficiency and patient outcomes.
- Prepare reports and presentations for leadership and quality committees.
- Lead quality improvement and patient safety initiatives in line with regulatory and accreditation standards (JCI, ISO).
HR Manager
KMC MEDICAL CENTER
09.2022 - 03.2025
- Manage recruitment, onboarding, and orientation for all healthcare staff, ensuring compliance with organizational policies.
- Oversee facility licensing, regulatory compliance, and accreditation documentation.
- Administer professional licensure and renewal processes for healthcare practitioners, tracking expiry dates and ensuring timely submissions.
- Develop and implement HR policies, performance management, and employee development programs.
- Maintain HR records, workforce data, and reports for leadership and regulatory authorities.
- Support employee relations, retention initiatives, and organizational culture development.
Accountant
HIRAM HOSPITAL
02.2018 - 07.2020
- Prepare and maintain accurate financial records, including ledgers, journals, and trial balances.
- Generate financial statements, budgets, and management reports to support hospital operations.
- Ensure compliance with healthcare regulations, accounting standards, and internal policies.
- Monitor and reconcile accounts payable and receivable, patient billing, and vendor transactions.
- Assist with audits, tax filings, and cost analysis to optimize financial performance.
- Collaborate with departments to manage budgeting, forecasting, and financial planning.
HR OFFICER
SAMALINK BROADCASTING AND PRODUCTION
03.2016 - 10.2017
- Support recruitment, onboarding, and employee lifecycle management across all departments.
- Administer professional licensing, certifications, and renewals for staff as required.
- Maintain HR records, workforce data, and compliance with labor laws and company policies.
- Assist in payroll, benefits administration, and employee relations initiatives.
- Coordinate training, performance management, and staff development programs.
- Collaborate with management to support organizational culture and operational efficiency
Education
BBA - Management
Beirut Arab University
Beirut, Lebanon05-2016
Skills
- Quality improvement
- Compliance monitoring
- Patient safety
- Operations management
- Healthcare regulations
- Healthcare administration
- Staff development
Software
EMRs
Certification
Certified Professional in Healthcare Quality (CPHQ)®
Languages
Arabic
English
Timeline
HR Manager
KMC MEDICAL CENTER
09.2022 - 03.2025
Quality Manager
KMC MEDICAL CENTER
02.2022 - 03.2025
Accountant
HIRAM HOSPITAL
02.2018 - 07.2020
HR OFFICER
SAMALINK BROADCASTING AND PRODUCTION
03.2016 - 10.2017
BBA - Management
Beirut Arab University
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