Nurlan Allahverdiyev
Baku,BA
Summary
Dynamic Regional Operations Manager with Bravo-Azerbaijansupermarket, skilled in process optimization and budget management. Proven track record in enhancing service delivery and team performance through effective training development and cross-functional collaboration. Successfully implemented strategies that improved operational efficiency and reduced costs, driving significant growth in regional performance.
Confident regional operations manager with vibrant and outgoing personality. Several years of experience leading, organizing and managing large diverse teams in the field industry. Dedicated to representing companies well at all times while driving forward performance.
Proactive regional operations manager with talents in managing several locations and maximizing each location's potential. Skilled at setting goals and objectives, monitoring and developing budgets and managing inventory quality. Specialties include process improvement, project management and strategic implementation.
Dedicated regional operations manager with several years of experience driving teams' performance, productivity and customer service excellence. Expertise in partnership cultivation, new business establishment and long-term revenue-generating strategies. .
Upbeat regional operations manager with positive approach and rational method of thinking. Excellent communication skills paired. Well-versed in recruiting employees, identifying new, lucrative business opportunities, and suggesting corrective services. Organized and strategic professional offering several-years of experience in field.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Regional Operations Manager
Bravo-Azerbaijansupermarket
Baku, Baku
2022.02 - 2024.10
- Developed regional strategies to streamline processes and enhance service delivery.
- Managed cross-functional teams to align operational goals with company objectives.
- Facilitated communication between departments to enhance collaboration and coordination.
- Analyzed operational data to identify trends and recommend improvements.
- Implemented training programs to improve staff performance and operational knowledge.
- Ensured adherence to safety regulations and best practices across all locations.
- Coordinated logistics planning to optimize resource allocation and reduce delays.
- Established budgets, monitored expenses, and tracked investments in the region's operations team.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
- Developed training programs designed to enhance employee knowledge of operational processes and procedures.
- Developed and implemented policies and procedures to improve operational efficiency.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
- Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
- Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
- Collaborated with corporate leadership on strategic initiatives that would increase efficiency throughout the organization.
- Analyzed financial data related to regional operations performance and prepared detailed reports for executive review.
- Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Maintained accurate records of all operational activities in accordance with company guidelines.
- Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Ensured compliance with all applicable laws and regulations regarding operational activities.
- Identified opportunities for cost savings within the region's operations department through process improvements or technology upgrades.
- Visited regional locations to verify full functionality and operational effectiveness.
- Organized events such as conferences or workshops aimed at improving operational practices in the region.
- Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
- Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
Hyper Store Director
Bravo-Azerbaijansupermarket
Baku, Baku
2017.02 - 2022.02
- Oversaw staff recruitment, training, and development for optimal team performance.
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Implemented inventory management systems to maintain stock levels and reduce waste.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Coordinated marketing campaigns to promote store events and enhance community engagement.
- Ensured compliance with health and safety regulations throughout the supermarket environment.
- Fostered positive relationships with vendors to negotiate favorable terms and pricing agreements.
- Developed operational procedures to improve workflow efficiency across all departments.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Maintained current accounts and deposited funds to keep on-site cash low.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.
- Created incentive programs for employees to encourage higher levels of productivity.
- Maintained relationships with vendors and suppliers to ensure timely delivery of goods at competitive prices.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
- Developed and implemented successful marketing campaigns to increase store sales.
- Checked promotions for accuracy and for merchandising to company standards.
- Resolved customer complaints promptly in accordance with company policy.
- Identified potential opportunities for growth within the store and developed plans to capitalize on them.
- Established budgets for the store's operating expenses such as payroll costs and utilities bills.
- Resolved customer complaints quickly and efficiently while upholding corporate values.
- Met financial objectives by preparing annual budget and scheduling expenditures.
- Oversaw the development of promotional materials used in-store and online advertising campaigns.
- Worked on store displays and attended trade shows to identify new products and services.
Store Manager
Ramstore(Bazarstore)
Baku-Azerbaijan, Baku
2007.01 - 2017.01
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
Bachelor of Arts - Consumer Product Expertise And Marketing
Azerbaijan State Agricultural Universty
Ganja 2008.09 - 2012.09
Skills
- Process optimization
- Budget management
- Data analysis
- Training development
- Performance monitoring
- Inventory management
- Safety compliance
- Customer engagement
- Cross-functional collaboration
- Problem solving
- Effective communication
- Team building
- Strategic planning
- Vendor negotiation
- Maintenance scheduling
- Key performance indicators
- Environmental compliance
- Report writing experience
- Customer and vendor relations
Languages
Azerbaijan
First Language
Turkish
Proficient (C2)
C2
English
Intermediate (B1)
B1
Russian
Intermediate (B1)
B1
Timeline
Regional Operations Manager
Bravo-Azerbaijansupermarket
2022.02 - 2024.10
Hyper Store Director
Bravo-Azerbaijansupermarket
2017.02 - 2022.02
Bachelor of Arts - Consumer Product Expertise And Marketing
Azerbaijan State Agricultural Universty
2008.09 - 2012.09
Store Manager
Ramstore(Bazarstore)
2007.01 - 2017.01