Experienced IT professional with a strong background in operating systems, networking, and system administration. Proficient in Windows and Linux environments, including installation, configuration, and management of Active Directory, group policies, and systemd services. Skilled in TCP/IP, DNS, DHCP, NAT, subnetting, firewalls, VPNs, proxies, and network tools such as ping and traceroute. Adept at user/group management, disk partitioning, software patching, backup solutions and cybersecurity concepts like the CIA triad. Hands-on experience with Wireshark and Nmap for security analysis. Expertise in virtualization platforms like VMware and Hyper-V as well as SIEM tools such as Splunk for log analysis. Strong communication skills for translating technical issues to non-technical users; excellent time management for handling multiple tasks; proficient in documentation and teamwork.