Nusret Agaoglu
Baku
Summary
Dynamic Sales Representative with proven success at BAKUELECTRONICS LLC, enhancing client satisfaction and driving revenue growth through effective upselling and cross-selling. Skilled in client relationship management and complex problem-solving, I excel in delivering tailored solutions that meet customer needs, fostering loyalty and repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
BAKUELECTRONICS LLC
10.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Emphasized product specifications to meet customer needs.
- Described product highlights and benefits to help guide purchasing decisions.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
Sales Representative Team Leader
LU-MUN HOLDING ESTABLISHED BY PASHA HOLDING
05.2020 - 10.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Participated in training programs to enhance product knowledge and customer service skills.
- Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
- Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
Sales Representative Team Leader
FAIRMONT FLAME TOWERS
12.2019 - 05.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
18 BPL
BAKU04-2011
Skills
- Client support
- Customer service expertise
- Client relationship management
- Effective interpersonal communication
- Sales expertise
- Product and service knowledge
- Sales presentations
- Complex Problem-solving
- Product and service sales
- Client service
- Upselling and cross selling
- Sales consultation
- Customer needs assessment
- Performance improvement
- Product promotions
Certification
- CSP - Certified Sales Professional
mini futball , tennis , bilyard
As a hobby, I am good at playing football. I am also good at tennis and billiards.
Languages
English
Intermediate (B1)
German
Elementary (A2)
Russian
Elementary (A2)
Turkish
Advanced (C1)
Accomplishments
I AM THE BEST SERVING MAN IN MY POSITION.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- ANY
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
HELP DESC GOOD
EXCELL ELEMENTARY BUT I AM DEVELOPING
1C
Interests
SPORT
BUSINESS DEVELOPMENT
IMPROVING MYSELF
EARN MONEY
Websites
Timeline
Sales Representative
BAKUELECTRONICS LLC
10.2020 - Current
Sales Representative Team Leader
LU-MUN HOLDING ESTABLISHED BY PASHA HOLDING
05.2020 - 10.2020
Sales Representative Team Leader
FAIRMONT FLAME TOWERS
12.2019 - 05.2020
High School Diploma -
18 BPL
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