Expertise in synthesizing diverse data sources to produce actionable intelligence, enhancing tactical and strategic decision-making. Demonstrated ability to identify patterns and assess threats through advanced analytical techniques, leading to timely and comprehensive reporting. Strong communication and teamwork skills drive collaboration and innovative solutions in dynamic settings.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
IHOP
Phoenix
01.2018 - 05.2020
Managed daily store operations, enhancing customer service and inventory management.
Supervised staff, delegating tasks to maximize workflow efficiency.
Trained new employees on store policies and effective customer service techniques.
Resolved customer inquiries and effectively handled escalated issues.
Conducted regular team meetings to communicate objectives and expectations.
Monitored sales activities to guarantee quality service and satisfactory customer experiences.
Checked monthly sales reports to support operational planning and decision-making.
SIGINT Analyst
USAF
Joint-Base Pearl Harbor-Hickam
02.2021 - 05.2025
Effectively directed teams of up to 8 members in generating superior quality 24-hour serialized reports and advanced air characterization tools.
Ensured successful delivery of serialized products daily to 360 offices among 21 agencies.
Utilized analytical skills for interpreting adversary data to enhance mission effectiveness.
Pioneered development of 24-hour serialized reports and dynamic air characterization tools for 16 intelligence agencies.
Trained 167 analysts across multiple units to address critical intelligence gaps.
Enhanced intelligence accuracy and timeliness through innovative reporting methodologies.
Developed standard operating procedure checklist for daily serialized report, receiving high praise from Senior Reporting Office and adoption by other standing units.
Education
High School Diploma -
Skills
Proficient in project management
Expert researcher
Analytical problem-solver
Experienced leader
Skilled in teamwork and collaboration
Quickly adapt to new concepts and situations
Effective communicator and collaborator
Staff training
Workflow optimization
Accomplishments
Coin by 315 TRS/CC, 10/01/21
Team 1-star LOA, 07/01/23 - 09/30/23
Group's '22 Air Force Intelligence, Surveillance, and Reconnaissance Unit of the Year, 01/01/22 - 12/31/22
Group's '22 Secretary of the Air Force Analytic Team of the Year, 01/01/22 - 12/31/22
Outstanding Flight of the Squadron Q1, 01/01/23 - 03/31/23
Outstanding Flight of the Squadron Q2, 04/01/23 - 06/30/23
Outstanding Flight of the Squadron Q3, 07/01/23 - 09/30/23
Outstanding Flight of the Squadron Q4, 10/01/23 - 12/31/23
Training
Applications in Critical Thinking (ACT 1), 02/09/23 - 02/13/23
Certificate of Electronics Intel Theory MATH 1030AA, 06/06/23