Summary
Overview
Work History
Education
Skills
Timeline
Generic

NYDIA TAFOYA

Yuma

Summary

Energetic and motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.

Overview

10
10
years of professional experience

Work History

Residential Care Aide

Saguaro Foundation
Yuma
08.2017 - Current
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Work directly with clients mental disabilities.

Assistant

Precious Treasures
Somerton
08.2016 - 11.2016

I assisted students starting from kinder garden to middle school with tasks that they had to finish for school. We encourage students to keep studying by providing everything they need such as materials, food, interactions, etc.

Customer Service

Advance Call Center
San Luis
05.2015 - 09.2015
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.

Education

High School Diploma -

San Luis High School
San Luis, AZ
05.2015

Associate of Arts - Administration of Justice

Arizona Western College
Yuma, AZ
05.2018

Bachelor of Arts - Administration of Justice

Northern Arizona University
Yuma, AZ
05.2019

Skills

  • I can speak and write fluently both in English and Spanish
  • I have excellent skills with microsoft word, excell, ect
  • I am a very responsible and educated person
  • I am always on time
  • Organization
  • Team management
  • Communications
  • First Aid/CPR
  • Team building

Timeline

Residential Care Aide

Saguaro Foundation
08.2017 - Current

Assistant

Precious Treasures
08.2016 - 11.2016

Customer Service

Advance Call Center
05.2015 - 09.2015

High School Diploma -

San Luis High School

Associate of Arts - Administration of Justice

Arizona Western College

Bachelor of Arts - Administration of Justice

Northern Arizona University
NYDIA TAFOYA