Ochai Aguon
Tucson
Summary
"Experienced Shift Leader at Lucky Wishbone, adept in enhancing guest satisfaction and optimizing inventory management. Expertise in food safety, complaint resolution, and staff training, fostering teamwork to achieve operational excellence. Skilled in streamlining workflows and minimizing waste, with a strong foundation in leadership and adaptable problem-solving in high-paced environments."
Overview
2
2
years of professional experience
Work History
Shift Leader
Lucky Wishbone
09.2023 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
- Collaborated with management to develop training materials for ongoing employee development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Amphi Academy Online
Tucson, AZ12-2025
Skills
- Positive attitude
- Food safety
- Food preparation
- Inventory counts
- Complaint resolution
- Assigning work
- Daily workflows
- Shift checklists
- Multitasking Abilities
- Teamwork and collaboration
Timeline
Shift Leader
Lucky Wishbone
09.2023 - Current
High School Diploma -
Amphi Academy Online