OLGA LEVKOVYCH

• Directed daily restaurant operations, ensuring service excellence and adherence to brand standards.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

• Lead all front-of-house operations, overseeing service execution, team performance, and seamless coordination between dining room and kitchen while maintaining the highest standards of luxury hospitality.
• Deliver exceptional guest experiences through personalized VIP service, strategic floor leadership, team development, and thoughtful guest recovery in a high-volume fine dining environment.
• Partner closely with culinary and executive leadership to optimize operations, enhance service standards, and drive the continued evolution of the restaurant's guest experience.

Brand & Guest Experience Initiative:
Conceptualized and executed a brand extension inspired by the signature Sexy Roman Martini Cart, developing bespoke packaged candies and personally presenting them to select luxury hotels across Scottsdale—strengthening brand visibility, generating referrals, and building relationships within the local luxury hospitality community.

• Delivered refined guest relations within a high-volume environment, ensuring seamless reservation management and service flow.
• Supported VIP guest handling and maintained a consistent standard of warmth, professionalism, and attention to detail.