Olivia Austin

Responsible for monitoring and documenting activities of clients via the KIPU EMR system, offering clients guidance about recovery and providing direct support to clients and the clinical/operations team. Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements.

Garnishes, weighs, wraps, labels and merchandises bakery products. Stocks and straightens merchandise for sale in the warehouse. Clears and cleans aisles and assists members with bagging and locating merchandise.

Investigate, evaluate, negotiate, and settle claims for an assigned area. AUtilize strong verbal communication skills while resolving various conflicts and maintaining respect and professionalism.

Evaluate the progress of inmates, work hand in hand with inmates, probation officers, and other agencies to develop parole and release plans. Managed caseload for 200 inmates.

• Instruct reentry classes
• Resolve inmate grievances
• Schedule legal meetings
• Assigned to SMI inmate population
• Prepared inmate release packets.

Provide for the safety, accountability and welfare of the public, staff, and inmates.

• Main control officer - Responsible for issuing and tracking equipment, weapons and keys. Answering and transferring calls. Monitor cameras and notify floor staff of unusual behaviors. Documenting incident reports (ICS) and controlling radio traffic.
• Certified class instructor- Instruct training courses to ensure officers are up to date with policies and procedures.
• Work crew supervisor- Supervise 20 man work crew while working offsite prison grounds. Responsible for monitoring and tracking all equipment issued.
• Kitchen Supervisor- Supervise inmates assigned to kitchen area. Ensure all tools are properly signed out and returned.
• SMI certified watch pod officer- Maintain a continuous watch on persons assigned to mental health watch and document all behaviors.
• Promoted to Correctional officer III