Olivia Hepola
Scottdale
Summary
Student at Saguaro High School who is actively involved and experienced in a variety of activities. Work experience in the service industry and safety roles, notably at City Of Scottsdale. Excelled in creating welcoming environments, fostering teamwork, and leading with compassion. Demonstrated expertise in emergency response and effective communication, ensuring high-quality service and safety standards. Proven ability to work under pressure and maintain organization.
Overview
3
3
years of professional experience
Work History
Special Needs Caregiver
Sandy Holmes
10.2023 - Current
- Provide and support childs daily routines
- Help with communication and creating a safe and nurturing environment for child
- Managed challenging behaviors effectively
- Positive inforcment and constant support
Costumer Service / Barista
Nekter Juice Bar / Rocky Mountain Chocolate Factor
02.2023 - 08.2024
- Maintained a clean and organized workspace for productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly manner
- Responsible for opening/closing store and worked under fast pace
- Provided high quality beverages for costumers
Lifeguard
City Of Scottsdale
04.2022 - 02.2023
- CPR certified
- Learned and maintained proficiency in first responder skills
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- In charge of opening/closing and cleaning pool and facility
Certified Swim Instructor
City Of Scottsdale
04.2022 - 02.2023
- Ensured safety of children and adults in and out of lessons
- In charge of lesson planning and teaching children and adults various swim skills
- Took notes on strengths and weaknesses of each child to track progress discussed with parents
- Create a fun and supportive atmosphere
Education
Saguaro High School
Scottsdale05-2025
Skills
- Responsible and Organized
- Teamwork and Collaboration
- Interact well with all people
- Caring, Compassionate and Patient
- Bilingual
- Team Leadership
Accomplishments
- 4.7 GPA
- Seal of Biliteracy
- National Honors Society
- Dual Language Immersion Distinction
- Varsity Letter - Golf
Activities
- Saguaro Girls Golf
Captain
- International Club
Secretary
- National Honor Society
- Mentoring Program
- Sister Cities
- Spanish Capstone Internship
- Student Section Lead
- Pickleball Club
Co-Founder
- Spanish Tutor
Timeline
Special Needs Caregiver
Sandy Holmes
10.2023 - Current
Costumer Service / Barista
Nekter Juice Bar / Rocky Mountain Chocolate Factor
02.2023 - 08.2024
Lifeguard
City Of Scottsdale
04.2022 - 02.2023
Certified Swim Instructor
City Of Scottsdale
04.2022 - 02.2023
Saguaro High School
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