Olivia Murcek
Lake Havasu City
Summary
To obtain a job that will not only challenge me but also allow me to use my education, skills and past experiences in a way that is not only beneficial to myself but also to my employer to help allow for future growth and advancement.
Compassionate Elderly Caretaker with background in providing assistance to seniors with daily living tasks. Strengths include patience, strong interpersonal skills and ability to handle stressful situations calmly. In previous roles, consistently provided high-quality care while fostering positive relationships with elderly clients and families.
Experienced professional skilled at minimizing hassles and alleviating client concerns through proactive schedule coordination. Demonstrates proper attention to personal hygiene and dress. Proficient in event planning and household administration.
Overview
8
8
years of professional experience
Work History
Elderly Caretaker
Lake View Terrace
Lake Havasu City
01.2021 - 06.2022
- Provided daily assistance with personal hygiene and grooming activities.
- Administered medications following care plans and physician instructions.
- Coordinated recreational activities to promote social engagement among residents.
- Monitored residents' health for changes and reported concerns to the nursing staff.
- Assisted with meal preparation and ensured dietary needs were met.
- Maintained a clean and safe living environment for all residents.
- Built trusting relationships with residents to enhance their emotional well-being.
- Collaborated with family members to discuss care preferences and updates.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Maintained a clean and safe environment in the home setting.
- Helped with mobility issues by providing physical support.
- Provided companionship and emotional support to clients.
- Responded quickly in emergency situations.
Elderly Caretaker
Legacy Retirement Community
Lincoln
02.2019 - 09.2020
- Provided daily assistance with personal hygiene and grooming activities.
- Administered medications following care plans and physician instructions.
- Coordinated recreational activities to promote social engagement among residents.
- Monitored residents' health for changes and reported concerns to the nursing staff.
- Assisted with meal preparation and ensured dietary needs were met.
- Maintained a clean and safe living environment for all residents.
- Built trusting relationships with residents to enhance their emotional well-being.
- Collaborated with family members to discuss care preferences and updates.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Maintained a clean and safe environment in the home setting.
Legacy Terrace Retirement Home
05.2018 - 09.2019
- Duties included attending to assigned patients and caring for them and their needs
- Following schedule and staying on time
- Cleaning rooms and area setting up nurses station
- Getting ready for morning shift by getting all asked task done and setting up their stations for them
- Attending to all residents needs and caring for them and helping fellow employees out with anything they might need.
Sales Associate
Dillards
Lincoln
04.2018 - 05.2019
- Greet every customer and provide them with information and ideas to best fit their needs and wants
- Inform customers of new items, big sale days, and promotional offers.
- Get contact information for repeat customers
- Operate computerized cash registers
- Ensure customers are receive adequate service
- Additional duties as assigned
- Assisted customers in product selection and provided personalized service.
- Maintained merchandise presentation to ensure an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Resolved customer inquiries and complaints effectively and professionally.
- Conducted inventory checks to maintain stock levels and product availability.
- Trained new associates on store policies and customer service standards.
- Participated in promotional events to drive customer engagement and sales initiatives.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Special Needs Caretaker
Vital Services
Lincoln
07.2018 - 01.2019
- Assisted individuals with daily living activities and personal care needs.
- Developed and implemented personalized care plans for each client.
- Coordinated communication between families, healthcare providers, and support staff.
- Monitored client behavior and reported changes to appropriate professionals.
- Provided emotional support and companionship to enhance clients' well-being.
- Organized recreational activities to promote social engagement and physical health.
- Ensured compliance with safety protocols in all caregiving practices.
- Maintained accurate documentation of client progress and care activities.
- Monitored medication schedules and administered medications as prescribed by physicians.
- Provided transportation for medical appointments or recreational activities.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Engaged in leisure activities such as reading stories or playing games with clients.
- Researched new therapies or treatments for special needs individuals.
- Observed changes in behavior or functioning levels of clients and reported any concerns promptly to supervisor and manager.
- Monitored client progress towards goals and objectives specified in the plan.
- Instructed clients on how to use adaptive equipment correctly and safely.
- Facilitated daily living activities such as eating, dressing, bathing, and toileting.
Vital Services
07.2017 - 01.2018
- Services include taking patients to and from places
- Caring for the patients
- Additional duties as assigned
Hostess, Busser, Food Runner
Shugrues
Lake Havasu City
10.2014 - 05.2017
- Provide quick and thorough service for large volumes of customers
- Answer customer inquiries in person or Via telephone
- Manage employees schedules and table sections while hosting
- Operate computerized cash registers
- Ensure customers are receive adequate service
- Maintaining a clean work environment both in and out of customer view
- Additional duties as assigned
- Greeted guests warmly and guided them to their tables promptly.
- Managed reservation systems to optimize seating and minimize wait times.
- Communicated effectively with kitchen staff regarding guest preferences and dietary restrictions.
- Coordinated with servers to ensure smooth service flow during busy shifts.
- Maintained cleanliness and organization of the host stand and waiting area.
- Assisted in training new host staff on procedures and customer service standards.
- Handled guest inquiries and resolved minor issues with professionalism and poise.
- Monitored dining area for guest needs, providing attentive service throughout their visit.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
Bachelor of Science - Nursing
MCC
Lake Havasu City, AZ05-2027
LAKE HAVASU HIGH SCHOOL -
LAKE HAVASU HIGH SCHOOL
05-2015
Skills
- Communication
- Analytical
- Self-Motivator
- Time Management
- Team Oriented
- Leadership
- Dependable
- Patient care
- Communication skills
- Time management
- Patient assistance
- Grooming assistance
- Housekeeping tasks
- Bathing assistance
- Recreational activities
- Bedridden care
- Dressing assistance
- Personal hygiene assistance
- Toileting assistance
- Transportation services
- Compassionate caregiving
- Behavioral management
- Dementia care
- Fall prevention
References
Available upon request
Timeline
Elderly Caretaker
Lake View Terrace
01.2021 - 06.2022
Elderly Caretaker
Legacy Retirement Community
02.2019 - 09.2020
Special Needs Caretaker
Vital Services
07.2018 - 01.2019
Legacy Terrace Retirement Home
05.2018 - 09.2019
Sales Associate
Dillards
04.2018 - 05.2019
Vital Services
07.2017 - 01.2018
Hostess, Busser, Food Runner
Shugrues
10.2014 - 05.2017
Bachelor of Science - Nursing
MCC
LAKE HAVASU HIGH SCHOOL -
LAKE HAVASU HIGH SCHOOL