Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Pool

Gilbert

Summary

Experienced professional with knowledge and abilities to lead people through a variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic first aid and cpr training. Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Overview

1
1

Years of experience working with a cash registers.

3
3

Years working with different people greeting and talking to.

Work History

Cashier

The Lavender farm at Chateau de Vie
Chandler, AZ
09.2025 - Current
  • Assisted customers with product inquiries, enhancing the overall shopping experience.
  • Maintained an organized cash register area to ensure smooth operations.
  • Handled customer returns and exchanges professionally, resolving issues promptly.
  • Trained new cashiers on company policies and efficient checkout procedures.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged, and displayed merchandise as required.
  • Collaborated with team members to streamline guest flow during peak hours.
  • Trained new greeter staff on best practices for guest interaction and service standards.
  • Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
  • Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
  • Upheld company standards for cleanliness and appearance near entrance areas, creating an inviting environment for potential shoppers.
  • Sold admission, processed payments, and issued tickets.
  • Directed ticket holders to seats and facility locations.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Recreation Leader

City of Surprise
Surprise
09.2024 - 07.2025
  • Communicated with parents regarding schedules and events.
  • Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
  • Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
  • Performed basic maintenance tasks such as cleaning equipment or setting up fields for play.
  • Assisted with the planning, organizing and supervision of recreation activities for children and adults.
  • Supported site leader in coordinating and executing different projects.
  • Maintained communication with parents and guardians regarding their child's progress in the program.
  • Administered first aid and notified emergency medical personnel.
  • Organized sports leagues and tournaments for youth participants.

Crew Member

Desert farm lights
Glendale
10.2023 - 01.2024
  • Processed ticket sales and scanned entries for events efficiently.
  • Collaborated with team members to efficiently fulfill customer orders and requests.
  • Engaged with customers to create a welcoming atmosphere and enhance their experience.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Managed crowd flow to reduce wait times in lines.
  • Provided guests with information on venue, events, and local attractions.
  • Captured photographs for customers as requested.
  • Maintained cleanliness of grounds, tables, and portable restrooms.
  • Communicated effectively with crew members regarding emergencies and customer needs.

Education

High School Diploma -

Paradise Honors High School
05-2025

Some College (No Degree) - Exercise Science

Maricopa Community Colleges, Chandler-Gilbert Community College

Skills

  • First aid administration
  • Team building
  • Customer service
  • Program organization
  • Sports background
  • Customer service skills
  • Public speaking
  • Group discussions
  • Multitasking Abilities
  • Cleaning and sanitizing
  • Friendly, positive attitude
  • CPR certification
  • Safety awareness
  • Cash handling
  • Customer assistance
  • Team collaboration
  • Money handling
  • Payment processing
  • Staff training

Timeline

Cashier

The Lavender farm at Chateau de Vie
09.2025 - Current

Recreation Leader

City of Surprise
09.2024 - 07.2025

Crew Member

Desert farm lights
10.2023 - 01.2024

High School Diploma -

Paradise Honors High School

Some College (No Degree) - Exercise Science

Maricopa Community Colleges, Chandler-Gilbert Community College
Olivia Pool