Olivia Rivard
Surprise
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
6
6
years of professional experience
Work History
Physical Therapy Technician
Foothills Sports Medicine Physical Therapy
11.2024 - Current
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built strong relations with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Team Member
One Stop Nutrition
03.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise
Office Manager
Magnolia Home Builder
08.2022 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Front Desk Sales Associate
Fitness 1440
04.2021 - 09.2022
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
- Maintained high standards of cleanliness and organization at reception area, creating welcoming atmosphere for guests.
Team Member
Samurai Sams
03.2020 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Fired Pie
05.2019 - 02.2020
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ05-2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Client relations
Timeline
Physical Therapy Technician
Foothills Sports Medicine Physical Therapy
11.2024 - Current
Team Member
One Stop Nutrition
03.2024 - 01.2025
Office Manager
Magnolia Home Builder
08.2022 - 03.2024
Front Desk Sales Associate
Fitness 1440
04.2021 - 09.2022
Team Member
Samurai Sams
03.2020 - 04.2021
Team Member
Fired Pie
05.2019 - 02.2020
High School Diploma -
Mountain Ridge High School
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