Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omar Quintana Guizar

Avondale

Summary

Aspiring Relationship Banking with strong understanding of customer service and team leadership on behalf of service-oriented

businesses. Adept at building relationships with 10-20 people daily, developing communication skills transferable to banking

client interactions. Well-developed ability to resolve customer satisfaction issues, demonstrating commitment to service quality.

Career history of training team members in operational procedures while holding Certificate in Customer Experience in Banking.

Overview

2
2
years of professional experience

Work History

Lead Cook

The Habit Burger Grill
Avondale, AZ
01.2024 - 10.2024
  • Prepared high-quality meals following standard recipes and procedures.
  • Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
  • Assisted in inventory management, tracking supplies, and minimizing waste effectively.
  • Trained new kitchen staff on cooking techniques and food safety protocols.

Framer

Arizona Wall Inc
Phoenix, AZ
11.2024 - 07.2025

Communicated project plans clearly with customers, gathering feedback, adjusting based on preferences, building

customer service skills.

Trained new team members in safety practices, tool usage, plan reading, measurements, workflow processes, problem-

solving techniques.

Collaborated with supervisor on tracking work progress, developing accountability skills valuable for banking

documentation requirements.

Solved workplace challenges through mea

Life Insurance Agent

Primerica
Goodyear, AZ
09.2025 - 11.2025

Maintained 91.1% client retention rate through excellent customer service, regular policy reviews, and building long-term

relationships focused on evolving client needs.

Conducted at least 3 client meetings weekly, preparing personalized presentations and following up with customized

solutions based on individual financial situations.

Operated multiple digital platforms including Primerica Online, TurboApps, Recruit Tracker, Virtual Base Shop, and Zoom for

client management and virtual meetings.

Generated $30k-$50k in annual policy sales, developing consultative selling skills while focusing on matching clients with

financial protection solutions that fit their budgets.

Flooring Installer

Arizona Hardwood Floor Supply
Phoenix, AZ
09.2025 - 10.2025
  • Installed various flooring types, ensuring adherence to safety and quality standards.
  • Collaborated with team members to optimize installation processes and workflows.
  • Assisted in measuring and cutting materials accurately for each project.
  • Maintained tools and equipment, ensuring optimal performance during installations.
  • Communicated effectively with clients to understand their flooring needs and preferences.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.

Intern

Merrill Lynch
Chandler, AZ
01.2026 - 03.2026
  • Assisted in analyzing financial data to support investment strategies and client recommendations.
  • Collaborated with team members to prepare detailed reports on market trends and performance metrics.
  • Conducted research on client portfolios, identifying opportunities for risk mitigation and growth.
  • Developed presentations for client meetings, enhancing communication of complex financial concepts.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported financial forecasting by accurately processing expense reports.

Education

Costumer Experience - Banking And Finance

Year Up United
Phoenix, AZ
01.2026

High School Diploma -

West Point
Avondale, AZ
05.2023

Skills

    Account Management Cash Handling Customer Service Client Relationship Market Research Buisness

    Writing Collaboration Critical Thinking Leadership meeting planning Networking Public Speaking

    Teamwork Time Management De-escalation Initiative Quick Learner Relationship Building

    Resourcefulness Self-Advocacy Written Communication

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Intern

Merrill Lynch
01.2026 - 03.2026

Life Insurance Agent

Primerica
09.2025 - 11.2025

Flooring Installer

Arizona Hardwood Floor Supply
09.2025 - 10.2025

Framer

Arizona Wall Inc
11.2024 - 07.2025

Lead Cook

The Habit Burger Grill
01.2024 - 10.2024

Costumer Experience - Banking And Finance

Year Up United

High School Diploma -

West Point
Omar Quintana Guizar