Omar Reyes
Phoenix,AZ
Summary
Results-driven professional with experience at USI and O'Reilly Auto Parts, skilled in measurement accuracy and safety awareness. Proven track record of enhancing operational efficiency and customer satisfaction through proactive problem-solving and strong communication. Adept at machine maintenance and fostering relationships, leading to improved service delivery and reduced costs.
Overview
2
2
years of professional experience
Work History
Glass Handler
USI
05.2024 - 09.2024
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Maintained a clean work environment, ensuring proper disposal of broken or damaged glass materials.
- Proactively identified opportunities for process improvements, leading to increased operational efficiency and reduced waste within the department.
- Aided in reducing costs by identifying reusable materials from scrap piles for repurposing in future projects.
Auto Parts Specialist
O'Reilly Auto Parts
11.2023 - 05.2024
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Tracked parts use and charged items to customer accounts for billing.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Entertainment Associate
Walmart
06.2022 - 05.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Skills
- Measurement accuracy
- Safety awareness
- Machine maintenance
- Hand-eye coordination
Timeline
Glass Handler
USI
05.2024 - 09.2024
Auto Parts Specialist
O'Reilly Auto Parts
11.2023 - 05.2024
Entertainment Associate
Walmart
06.2022 - 05.2023
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