Natural communicator at all levels - excellent oral and written skills.
Strong leadership skills, being goal and team orientated.
Ability to identify problems, develop solutions, and make decisions under pressure.
The ability to operate in a dynamic working environment, handling multiple tasks and deadlines.
Exceptionally well organized with detailed planning skills/knowledge.
Flexible and adaptive to the developing needs and changing demands of projects.
Overview
10
10
years of professional experience
Work History
Venue OPS,City OPS Integration,MOC Director
COP29
Baku
03.2024 - 01.2025
Responsible for the overall delivery of venue planning (Blue Zone and Green Zone).
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Spearheaded the integration of city operations for COP29, overseeing the coordination and communication with 18 different government entities, ensuring a seamless operational flow during the event.
Developed and implemented strategic plans to ensure alignment between various governmental entities, focusing on efficient resource management, and effective problem-solving.
Coordinated the delivery of city-wide services and infrastructure, including transportation, security, waste management, and emergency response systems, to support the successful execution of COP29.
Acted as a key liaison between city authorities and COP29’s organizing body, ensuring that operational objectives were met in alignment with environmental, social, and political expectations.
Provided leadership in crisis management and issue resolution, responding to on-the-ground challenges and collaborating with key stakeholders to implement rapid solutions.
Organized and participated in regular coordination meetings, offering strategic direction and ensuring that all governmental partners were aligned with COP29's goals and vision.
Led and facilitated high-level simulations and readiness sessions, assessing and refining city operations plans to ensure preparedness for various scenarios during the event.
Conducted comprehensive on-ground monitoring of operational activities before, during, and after COP29, ensuring that all aspects of city operations were executed smoothly and as planned.
Developed and executed monitoring strategies to assess the effectiveness of coordination between government entities, and to identify and resolve operational challenges in real time.
Produced detailed reports and assessments, tracking progress, documenting best practices, and identifying opportunities for future improvements in city operations.
Cluster Operations Manager
Saudi Games
Riyadh
11.2023 - 12.2023
Responsibility for the overall delivery planning and operation within the venue
Drive the operational planning and integration of Functional Areas to deliver smooth operations at the assigned sub-venues
Ensure that the venue is designed and delivered in a manner to be able to deliver the planned Games-time services and operations
Create and manage the venue development timeline, identifying long and short-term goals/actions during planning phase and work with Functional Areas to deliver these timelines
Ensure clear communication and effective & timely information sharing within the venue team, to Senior Management and to the venue owners
To proactively identify emerging issues and lead the issue resolution process across Functional Areas and external stakeholders
Provide leadership, direction, and management to the venue team, in accordance with pre-agreed venue and Function operating principles
Ensure that sense of community is established within the venue team, developing an integrated venue team focusing on the success of the teams' goals
Venue General Manager
International Astronautical Congress
Baku
09.2022 - 11.2023
Responsibility for the overall delivery of Event planning and operation
Drive the operational planning and integration of Functional Areas and parties to deliver smooth operations at the assigned venues
Ensure that the venue is designed and delivered in a manner to be able to deliver the planned Event-time services and operations
Create and manage the event development timeline, identifying long and short-term goals/actions during planning phase and work with Functional Areas to deliver these timelines
Ensure clear communication and effective & timely information sharing within the event team and to Directorate
To proactively identify emerging issues and lead the issue resolution process across Functional Areas and external stakeholders
Act as the Event Operations Committee's primary liaison with the venue owners, all relevant local authorities, and other stakeholders
Develop and maintain strong working relationships with public safety officials
Provide leadership, direction, and management to the event team, in accordance with pre-agreed venue and Function operating principles
Ensure that sense of community is established within the venue team, developing an integrated venue team focusing on the success of the teams' goals
Ensure that the Event team have clear roles throughout the planning and operational phases and develop Games time roles
Identify the development needs of the Venue team and provide the coaching and support required to ensure success
Build strong relationship with the key internal and external stakeholders (Functional Areas, governmental agencies, security agencies, venue owners, vendors, contractors, etc.) as required
Zone Manager
Formula 1
Baku
04.2022 - 07.2022
Development and implementation of the race-time Zone Management plan and overseeing the smooth flow of Operations in designated Zone
Participation in preparation of required documents, including drawings, race-time procedures, trainings etc
Managing overall operations at the designated Zone and provision of spectator services to the Formula 1 guests and clients (greeting direction, information points, claims centers, access and crowd control, cleaning, catering, services at grandstands, security coordination etc.)
Training and managing a team of supervisors and assisting them in volunteer readiness preparation
Regular cooperation and assistance to all functions during the bump-in and bump-out process
Resolution and coordination of any venue related issues between other departments and external partners
Cluster Zone Manager
Formula 1
Jeddah
03.2022 - 04.2022
Participation in preparation of required documents
Managing overall operations at the designated Zone and provision of spectator services to the Formula 1 guests and clients (i.e
Greeting direction, information points, claims centers, access and crowd control, cleaning, catering, services at grandstands, security coordination etc.)
Training and managing a team of Supervisors and assisting them in volunteer readiness preparation
Regular cooperation and assistance to all functions during the bump-in/bump-out process
Resolution and coordination of any venue-related issues between other departments and external partners
Communication and reporting to Head of the Department in case of any issues/emergencies