Orkhan Hashimov
Baku
Profil professionnel
Tech-savvy and dedicated individual specializing in computer hardware repair, software configuration, and IT help desk support. Passionate about solving technical issues and helping users efficiently
Vue d'ensemble
3
3
Languages
1
1
Certificat
4
4
ans d'études secondaires
Expérience
IT Helpdesk Specialist
TuranBank OJSC
Baku
2023.12 - Current
- Hardware & software troubleshooting: Installation, configuration, and repair of computers and peripheral devices.
- Active Directory user account management: Creating accounts for new employees, performing password resets, and granting appropriate permissions.
- Administered user rights and group memberships to regulate access to network resources, shared folders, and printers through Active Directory, enhancing security measures.
- Managed user groups and permissions to secure access to departmental resources by adding users to appropriate groups and controlling access rights to shared folders and files.
- Implemented Group Policy to enforce organizational rules on user computers effectively.: Applying specific rules and policies to computers
- Network, printer, and IP phone troubleshooting: Diagnosing and resolving network connectivity issues, configuring and maintaining printers, and setting up/troubleshooting IP phones and extension lines.
- Mail server management and troubleshooting: Configuring corporate email accounts (such as Microsoft Exchange, Office 365, or domain mail), resolving email delivery issues, managing mailbox storage, and assisting users with Outlook and email client configurations.
- Formatted and configured computers and laptops through clean installations of operating systems, driver installations, and setup of office applications and antivirus software, ensuring optimal performance for users.
Formation
Azerbaijan Technical University
Baku 2011.09 - 2015.06
Compétences
- Technical troubleshooting
- Hardware troubleshooting
- Mail server management
- Active Directory administration
- Email troubleshooting
Language
Azerbaijani
NATIVE LANGUAGE
English
Elementary
A2
Russian
Working proficiency
B2
Informations complémentaires
- My interests include traveling, reading books, and gaming.
Certificats
Comptia A +
Chronologie
IT Helpdesk Specialist
TuranBank OJSC
2023.12 - Current
Azerbaijan Technical University
2011.09 - 2015.06