Orkhan Jafarov
Saatli
Summary
A highly accomplished Sales Manager with a proven track record in driving sales growth, optimizing customer experiences, and developing impactful marketing strategies. Adept at leading teams, formulating data-driven sales plans, and executing market expansion strategies that result in enhanced customer satisfaction and increased market share. Strong leadership and cross-functional collaboration skills, with an ability to forge long-lasting client relationships and consistently meet business objectives.
Overview
5
5
years of professional experience
Work History
Internship
Ulduz Tourism LLC
Baku
02.2020 - 08.2020
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
- Booked transportation, accommodation and adjacent services and made follow-up calls.
Waiter
PJA LLC
Baku
08.2022 - 02.2023
- Provided personalized customer service by understanding guest preferences, recommending dishes, and ensuring a memorable dining experience
- Maintained high levels of service efficiency by organizing workflow, ensuring quick table turnovers, and minimizing wait times during peak hours
- Managed customer concerns and special requests promptly and professionally, ensuring satisfaction and addressing any dietary restrictions or allergies
Sales Manager
Ulduz Tourism LLC
Baku
01.2024 - 02.2025
- Developed and implemented strategic sales plans that contributed to a substantial increase in revenue and market share within a competitive tourism sector
- Built and nurtured relationships with key clients, understanding their needs and providing tailored solutions that fostered customer loyalty and long-term business partnerships
- Conducted in-depth market research and competitor analysis, identifying growth opportunities and aligning sales strategies with emerging trends in the tourism industry
Education
Tourism and Hospitality -
Azerbaijan University of Tourism And Management
Baku06.2021
Skills
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- Creative thinking
- Research
Languages
- Azerbaijani, Native
- English, Intermediate (B1)
- Turkish, Upper Intermediate (B2)
Timeline
Sales Manager
Ulduz Tourism LLC
01.2024 - 02.2025
Waiter
PJA LLC
08.2022 - 02.2023
Internship
Ulduz Tourism LLC
02.2020 - 08.2020
Tourism and Hospitality -
Azerbaijan University of Tourism And Management
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