Orkhan Mahmudov
Baku,BA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
16
16
years of professional experience
Work History
Head of Customs Services
Asstra-Associated Traffic AG
Baku
03.2024 - Current
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Communicated effectively with other departments within the organization regarding any changes in import and export rules or regulations.
- Coordinated with internal departments such as Finance and Accounting regarding payments for imported merchandise.
- Maintained records of all transactions related to importing and exporting goods for audit purposes.
- Inspected cargo to detect contraband or smuggled goods in accordance with applicable laws.
- Developed relationships with stakeholders such as importers and exporters, freight forwarders, carriers, brokers.
- Monitored port operations to identify potential security risks or violations of customs regulations.
- Prepared reports on the movement of goods across international borders for statistical purposes.
- Verified incoming shipments against invoices, bills of lading, and other documents to ensure completeness and accuracy.
- Collaborated with law enforcement agencies in identifying fraudulent activities relating to import and export transactions.
- Interacted with customers in a professional manner while providing advice on customs processes and requirements.
- Analyzed trends in global trade flows by gathering information from various sources including government agencies.
- Provided guidance to subordinate Customs Officers on complex issues related to import and export regulations.
- Reviewed and processed customs declarations, ensuring accuracy of data and compliance with relevant laws and regulations.
- Researched changes in international trade agreements and updated policies accordingly.
- Conducted investigations into suspicious activities at ports of entry and border crossings.
- Conducted audits of shipping documents to verify accuracy of declared values for duty assessment purposes.
- Drafted documentation required for the clearance of imported goods from customs authorities.
- Assessed duties, taxes, fees, levies, fines, penalties. on imported items according to established procedures.
- Reviewed immigration documentation for validity and asked targeted questions of each individual.
- Calculated and assessed duties and taxes due on goods.
- Inspected shipments, vehicles and individuals to identify and seize contraband.
- Coordinated detention and deportation for individuals violating country immigration laws.
Senior Customs Clearance Specialist
Asstra-Associated Traffic AG
Baku
01.2024 - 02.2024
- Communicated effectively with other departments within the organization regarding any changes in import and export rules or regulations.
- Coordinated with internal departments such as Finance and Accounting regarding payments for imported merchandise.
- Provided training sessions on new developments in customs procedures and practices for colleagues.
- Maintained records of all transactions related to importing and exporting goods for audit purposes.
- Inspected cargo to detect contraband or smuggled goods in accordance with applicable laws.
- Developed relationships with stakeholders such as importers and exporters, freight forwarders, carriers, brokers.
- Monitored port operations to identify potential security risks or violations of customs regulations.
- Prepared reports on the movement of goods across international borders for statistical purposes.
- Verified incoming shipments against invoices, bills of lading, and other documents to ensure completeness and accuracy.
- Collaborated with law enforcement agencies in identifying fraudulent activities relating to import and export transactions.
- Interacted with customers in a professional manner while providing advice on customs processes and requirements.
Trade Lane Manager
Asstra-Associated Traffic AG
Baku
08.2023 - 01.2024
- Analyzed customer demand patterns over time to develop effective forecasting models for future needs.
- Resolved any disputes or issues related to cargo movement across different countries in a timely manner.
- Managed freight forwarding services including customs clearance, warehousing, and transportation management.
- Developed innovative solutions for high-volume freight movements between ports or warehouses globally.
- Maintained relationships with key partners by providing technical support and guidance on trade lane operations.
- Evaluated existing service level agreements against actual performance levels achieved.
- Implemented automation systems such as software applications for tracking shipments more efficiently.
- Developed and implemented strategies to optimize trade lane performance.
- Collaborated with internal teams to ensure efficient operations in the supply chain process.
- Conducted regular reviews of existing processes to identify areas of improvement or cost reduction measures.
- Identified new markets and routes for expansion while ensuring compliance with all applicable laws and regulations.
- Performed risk assessments based on current market conditions in order to mitigate potential losses.
- Coordinated with logistics providers regarding shipments which require special handling or additional documentation.
- Negotiated contracts with carriers, vendors, and other stakeholders to maximize cost savings.
- Created detailed reports outlining trade lane performance metrics such as transit times, delivery accuracy rates.
- Analyzed data from multiple sources such as customer feedback, shipment records, and financial reports.
- Ensured compliance with safety standards for hazardous materials according to national and international regulations.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Conducted market research and reported on competitors.
Freight Forwarder
AsstrA-Associated Traffic AG
Baku
10.2022 - 08.2023
- Resolved any issues that arose during the freight forwarding process in a timely manner.
- Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
- Organized transportation of goods by air, sea or land to meet customer requirements.
- Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
- Reviewed invoices for accuracy and prepared billing documents for clients.
- Managed customs clearance processes on behalf of clients while adhering to local laws and regulations.
- Maintained records of incoming and outgoing shipments including weight, volume, cost.
- Coordinated with overseas agents regarding documentation preparation and cargo tracking.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Analyzed market trends in order to recommend suitable solutions for customers' logistics requirements.
- Monitored the arrival of shipments and ensured documents were in compliance with customs regulations.
- Created reports on shipment status for customers and management review.
- Audited invoices from vendors for accuracy before processing payments.
- Ensured accurate completion of all required paperwork including bills of lading, commercial invoices, packing lists, insurance certificates.
- Performed data entry duties such as updating shipment information into company systems.
- Provided guidance on routing options available based on client preferences and budget constraints.
Supply Chain Manager
Huawei Technologies Azerbaijan
Baku
01.2022 - 09.2022
- Handle procurement, logistics and recordkeeping to facilitate and enhance company operations
- Enhance supply chain processes, strengthening planning procedures, organizing schedules and maintaining records
- Motivate team members to accomplish distribution performance goals and achieve inventory objectives
- Conduct vendor monitoring and supply chain management activities in compliance with internal logistics standards
- Determine inventory goals, product stock and risk management objectives and oversaw techniques to maximize inventory
- Implement communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution
- Foster relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks
- Save money by negotiating cost-effective supplier purchases
- Administer sales and operations planning by forecasting demand, supply needs, purchasing and logistics requirements
- Support demand planning and supply initiatives by facilitating change management
- Support company's business strategy by developing and managing global supply base contributing to growth
- Reduce corporate expenses by optimizing resource allocation.
Logistics Coordinator
Caspian Catering Supply
Baku
07.2021 - 01.2022
- Relayed information between drivers and recipients regarding ETA and potential delays
- Prioritized work based on business demands and freight delivery times
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues
- Dispatched information to service providers to schedule freight movement
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments
- Analyzed client orders and available driving personnel to plan and execute deliveries within client needs and expectations
- Determined order priorities and communicated with warehouse staff to facilitate timely completion of orders
- Received incoming, unsolicited prospect calls and converted into leads
- Managed paperwork and necessary information required for client shipments
- Resolved order status inquiries from sales team
- Logged, processed and followed up on merchandise authorization shipments in databases
- Identified reduced transport cost opportunities and improved margins
- Provided daily delivery routes and proof of delivery to sales team
- Developed relationships with new accounts and increased contacts within existing accounts to improve current service and increase market share
- Analyzed operational performance and implemented plans to achieve organizational and financial goals
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Checked items into computer system, printed labels and directed to storage locations
- Printed, picked and packed items for shipment according to tight schedules
- Obtained and coordinated materials required to meet contract objectives
- Developed proposals with detailed cost estimates outlining logistics plans.
Logistics Manager
NTD-Service
Baku
09.2012 - 06.2021
- Tracked shipments and communicated with carriers to confirm arrival time and release
- Coordinated logistics for pickup and delivery of freight and containers to customers
- Identified shipments requiring special handling based on value, size, documentation and country of origin
- Processed and completed invoicing processes for timely and accurate billing of imports
- Researched and interpreted rulings, compliance publications, guidelines and customs regulations
- Oversaw brokerage department adherence with domestic and international laws and organizational procedures
- Calculated exchange rates to monitor proper conversion of items
- Assisted up to 10 customers per day with customs questions and processes
- Determined and tracked taxes and processed payments on behalf of client using cash, check and credit card
- Prepared and processed import and export documentation according to customs regulations, laws and procedures
- Monitored shipments and obtained clearance from customs and other agencies
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents
- Cleared goods through customs and verified delivery to client destinations
- Facilitated communication between company, customers and overseas partners to maintain efficient operations
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements
- Scheduled and booked transportations for 20 shipments per week
- Used power of attorney privileges to sign documents on behalf of clients.
Banking intern
The International Bank of Azerbaijan
Baku
07.2008 - 07.2011
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Coded invoices and other records to maintain organized and accurate records
- Received, recorded and banked cash, checks and vouchers as well as reconciled records of bank transactions
- Completed bank transactions for floor staff and documented actions according to established procedures
- Processed 20 customer transactions hourly while demonstrating extreme attention to detail
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Examined checks for identification and endorsement
- Balanced daily cash deposits and vault inventory with zero error rate
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts
- Prepared official checks for customer and internal bank needs
- Verified amounts and integrity of every check or funds transfer
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets
- Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts
- Reported daily averages and shortages to operations department
- Managed customer referrals to help financial services team members capitalize on sales changes
- Established new accounts and created memberships, resulting in increased loans and earnings for credit union
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Education
Business Administration, Bachelor -
Azerbaijan State Economic University, Baku
Skills
- Microsoft Office
- Organization and Time Management
- Time Management
- Teamwork and Collaboration
- Critical Thinking
- Customer Service
- Customer Relations
- Planning
- Attention to Detail
- Problem Resolution
Driverlicense
B category
Personal Information
- Place of Birth: Baku, Azerbaijan
- Date of Birth: 10/11/1989
- Gender: Male
Hobbies and Interests
- Singing
- Cooking
- Travelling
- Playing basketball
Languages
Azerbaijani
First Language
Russian
Proficient (C2)
C2
English
Proficient (C2)
C2
German
Elementary (A2)
A2
Timeline
Head of Customs Services
Asstra-Associated Traffic AG
03.2024 - Current
Senior Customs Clearance Specialist
Asstra-Associated Traffic AG
01.2024 - 02.2024
Trade Lane Manager
Asstra-Associated Traffic AG
08.2023 - 01.2024
Freight Forwarder
AsstrA-Associated Traffic AG
10.2022 - 08.2023
Supply Chain Manager
Huawei Technologies Azerbaijan
01.2022 - 09.2022
Logistics Coordinator
Caspian Catering Supply
07.2021 - 01.2022
Logistics Manager
NTD-Service
09.2012 - 06.2021
Banking intern
The International Bank of Azerbaijan
07.2008 - 07.2011
Business Administration, Bachelor -
Azerbaijan State Economic University, Baku
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