Dedicated, sociable, disciplined and focused Project Management Specialist with over 10 years of experience. Completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in customer service and process improvements. Ability to manage multiple priorities. Effective time management and problem solving.
• Managing project implementations and developing new products.
• Coordinating with stakeholders to ensure successful completion of projects on time and within budget.
• Collaborating with cross-functional teams to identify areas of improvement in processes related to project execution.
• Managing project resources, including budget, timeline and personnel.
Completed Projects: Integrating Apple Pay and Google Pay, VİSA associate membership, VİSA direct and Mastercard money send transfer.
Completed Products: 'Flagship' card product, Functionality of card ordering via APP, Organized and analyzed card transactions, generated on statistical data.
• Experienced in working with Telescope program.
• Organizing the operation of point of sales terminals and ATMs
• Auditing and monitoring ATMs accounts for accuracy and balance verification
• The ability to work in JIRA platform
• Executing clearing transactions
• Analyzing fraud and problematic transactions, opening chargeback inquiries, and prepared and submitting applications to sponsor banks for resolution.
• Reviewing account invoices provided by VISA, Mastercard, and Azerikard
• Creating and organizing reports.
Books in business, adventure and political genres, travel, know-how, advanced technologies.