Summary
Overview
Work History
Education
Skills
Timeline
Generic

OSCAR CHAIREZ

Mesa

Summary

Ambitious and proactive professional with a proven ability to provide exceptional customer service and interact with clients in an enthusiastic manner. Skilled in working independently and collaboratively within a professional team setting. Experienced in leading and delegating various projects to achieve goals, adept at problem-solving through challenging situations that may arise.

Overview

3
3
years of professional experience

Work History

Customer Support Specialist

CCF
04.2025 - Current
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Graveyard Shift Lead Manager

Walgreens Pharmacy
09.2022 - 04.2025
  • Resolved customer issues dealing with insurances, uncovered prescriptions and doctor patient miscommunications.
  • Resolved issues with insurance companies, doctor's offices, and third-party clients to resolve ongoing patient issues.
  • Managed a team consisting of various customer service associates, pharmacy techs and pharmacists
  • Weekly tasks consisted of promoting and advertising latest offers, deals and events for the store in ways that would appeal to consumers

Education

High School Diploma -

Eastwood High School
El Paso, Texas

No Degree - Business

UTEP
El Paso, TX
06-2026

Skills

  • Proficient in English and Spanish communication
  • Effective problem resolution
  • Team leadership
  • Conflict resolution expertise
  • Effective communicator
  • Effective public speaking
  • Skilled in Microsoft Office
  • Windows operating system proficiency
  • Proficient in Mac OS

Timeline

Customer Support Specialist

CCF
04.2025 - Current

Graveyard Shift Lead Manager

Walgreens Pharmacy
09.2022 - 04.2025

High School Diploma -

Eastwood High School

No Degree - Business

UTEP

Similar Profiles

CREATE PROFILE
OSCAR CHAIREZ