Oscar Escorcia Rodriguez
Phoenix
Summary
Dynamic and results-oriented professional with a proven track record at Saddle & Surrey Motel, enhancing customer satisfaction through exceptional service and efficient scheduling. Expert in customer service and time management, demonstrated through seamless front desk operations and effective problem-solving. Achieved significant improvements in guest experience and operational efficiency.
Offering strong work ethic and ability to quickly learn and adapt to new tasks. Brings foundational understanding of safety practices and manual labor, with ability to effectively utilize tools and equipment. Ready to use and develop problem-solving and teamwork skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Saddle & Surrey Motel
06.2022 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
General Laborer
Zeik Construction
05.2022 - 09.2024
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Performed quality checks on products and materials to identify any defects.
Cashier
Boss Burgers and Gyros
07.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Entrepreneurial Studies - Business Administration And Management
Grand Canyon University
Phoenix, AZ05-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Scheduling
- Telephone etiquette
- Problem-solving skills
Languages
Spanish
Full Professional
Timeline
Cashier
Boss Burgers and Gyros
07.2022 - 08.2022
Front Desk Receptionist
Saddle & Surrey Motel
06.2022 - 09.2024
General Laborer
Zeik Construction
05.2022 - 09.2024
Bachelor of Entrepreneurial Studies - Business Administration And Management
Grand Canyon University
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