Oscar Serrato
Phoenix
Summary
Dynamic and detail-oriented professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to operate equipment safely and efficiently while maintaining high standards of cleanliness. Strong safety awareness and a willingness to learn, contributing to enhanced operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Phoenix, AZ
04.2022 - 08.2022
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Collaborated with team members to meet order demands promptly.
Restaurant Busser
Popo’s Fiesta Del Sol
Phoenix, AZ
09.2022 - 06.2023
- Maintained cleanliness of dining area, ensuring prompt service and guest satisfaction.
- Assisted servers by clearing and resetting tables efficiently for quick turnaround.
- Supported kitchen staff by organizing and replenishing supplies as needed during busy shifts.
- Communicated effectively with team members to coordinate service flow and enhance guest experience.
HVAC Assistant
Velox
Phoenix, AZ
06.2023 - 08.2025
- Assisted in installation and maintenance of HVAC systems, ensuring optimal performance and compliance with safety standards.
- Supported troubleshooting efforts for HVAC equipment, accurately diagnosing issues to enhance system efficiency.
- Conducted routine inspections of HVAC units, identifying maintenance needs to prevent costly repairs and downtime.
- Collaborated with senior technicians on complex installations, gaining hands-on experience in advanced HVAC technologies.
Laborer
Fps Civil
Phoenix, AZ
09.2025 - Current
- Operated heavy machinery to assist in site preparation and material handling.
- Conducted regular maintenance checks on tools and equipment to ensure safe operations.
- Collaborated with team members to complete projects efficiently and meet deadlines.
- Assisted in the installation of structures and infrastructure components according to specifications.
- Trained new laborers on proper techniques for equipment use and safety protocols.
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Job site cleanup
- Material handling
- Equipment operation
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Laborer
Fps Civil
09.2025 - Current
HVAC Assistant
Velox
06.2023 - 08.2025
Restaurant Busser
Popo’s Fiesta Del Sol
09.2022 - 06.2023
Crew Member
McDonald's
04.2022 - 08.2022