Summary
Overview
Work History
Education
Skills
Certification
Customer Testimonials
Timeline
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Owen Torres

Glendale

Summary

Commercial services specialist with strong expertise in HVAC systems, electrical troubleshooting, and maintenance. Known for excellent team collaboration and adaptability in dynamic work environments. Consistently delivers high-quality results and ensures operational efficiency. Dependable and results-driven, with focus on solving complex technical issues and enhancing customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Commercial Service Technician

Andrews Refrigeration, LLC
08.2024 - Current
  • - Diagnosed and repaired a wide range of HVAC and refrigeration systems, including walk-in/reach-in coolers and freezers, rooftop units up to 50 tons, and water-based cooling systems (e.g., chillers and evaporative coolers)
  • - Serviced non-HVAC equipment such as grills, ovens, exhaust fans, air curtains, and more
  • - Managed job quoting, scheduling, parts and equipment ordering, and repair timelines
  • - Conducted preventative maintenance on various HVAC systems to ensure efficient operation
  • - Maintained a well-organized and fully stocked service vehicle for efficient response

HVAC Service Technician

Penguin Air, Plumbing, and Electrical
09.2022 - 08.2024
  • - Performed diagnostics, maintenance, and repairs on residential and light commercial HVAC systems
  • - Built strong customer rapport by maintaining professionalism, punctuality, and clear communication
  • - Frequently praised for honest assessments and providing clients with cost-effective repair options

HVAC Service Technician & Installer

Air Tech Plus, LLC
03.2018 - 04.2022
  • - Conducted repairs, installations, and maintenance on residential and commercial HVAC systems, including equipment up to 50 tons, chillers, and multi-compressor setups
  • - Educated customers about system functions, maintenance tips, and efficiency improvements
  • - Progressed from apprentice to journeyman technician through hands-on experience and mentoring

Education

High School Diploma -

Cactus High School

Skills

  • - Advanced HVAC system diagnostics and troubleshooting
  • - Commercial refrigeration expertise
  • - Equipment repair beyond HVAC (kitchen appliances, ventilation systems, etc)
  • - Excellent customer communication and education
  • - Self-motivated with strong organization and time management
  • - Honest, transparent, and solutions-focused service
  • Electrical systems
  • Pneumatic controls
  • Hydraulic systems
  • Diagnostic testing
  • System calibration
  • Preventative maintenance

Certification

- Universal EPA Certification

Customer Testimonials

  • - "Owen was awesome. Knowledgeable, attention to detail, honest, and timely. Called 30 minutes before arrival and very professional. Best experience. Plan to hand out his card to neighbors-and we only share that when we know it's an honest, reliable company." - Google Review
  • - "We were boiling with this summer heat because our AC went down. Owen was great and did great work and got the AC working in record time. He was very kind and courteous, and they're pretty affordable as well with their discounts. I would definitely recommend them over some of the more popular companies." - Google Review
  • - "They came within 90 minutes when our AC stopped blowing cold air. Owen, our technician, advised what it possibly was and then climbed onto our roof for an inspection. He discovered our blower had gone out. He was able to locate the part and gave us our totals before beginning any work. He was very kind and personable. Excellent customer service!" - Google Review

Timeline

HVAC Commercial Service Technician

Andrews Refrigeration, LLC
08.2024 - Current

HVAC Service Technician

Penguin Air, Plumbing, and Electrical
09.2022 - 08.2024

HVAC Service Technician & Installer

Air Tech Plus, LLC
03.2018 - 04.2022

High School Diploma -

Cactus High School

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